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Risk-Intelligent Supplier Management: Designing Resilient Governance Systems

dc.contributor.advisorPedrosa, Isabel Maria Mendes
dc.contributor.advisorAmaro, Ana Cristina dos Santos
dc.contributor.authorCosteira, André Dinis Gomes
dc.date.accessioned2026-05-25T11:57:17Z
dc.date.available2026-05-25T11:57:17Z
dc.date.issued2025-12-03
dc.description.abstractThe long-held perception of stability in global supply chains has dissolved, revealing networks that were never truly steady but sustained by an illusion of predictability and efficiency. Geopolitical fragmentation, climatic volatility, technological dependence, and regulatory turbulence now expose the fragility of international trade, turning continuity into a strategic rather than operational pursuit. In this context, resilience and risk-intelligence have become essential to competitiveness, yet many organisations still underestimate their significance, lacking the integration of management information systems (MIS), maturity assessment, and governance needed to turn data into foresight and foresight into action. This dissertation addresses that challenge through the Resilience-Oriented Supplier Management Cycle (RO-SMC), a governance-based framework that embeds risk-intelligence into supplier management and strengthens decision-making across global supply networks. Grounded in the Design Science Research methodology, it combines conceptual synthesis with artefact design to connect five stages of intelligence, evaluation, classification, monitoring, and adaptive re-evaluation within a continuous governance loop. The RO-SMC aligns information systems, analytics, and organisational maturity, enabling firms to progress from fragmented data to structured, evidence-based foresight. Evaluation by senior professionals confirmed the framework’s conceptual integrity, adaptability, and practical value, recognising its capacity to enhance transparency and institutional learning. Academically, the study advances understanding of how data-driven governance and MIS can operationalise resilience in global supply networks. Practically, it offers organisations a pathway to transform uncertainty into strategic readiness, embedding resilience as a measurable and enduring source of competitive strength.por
dc.identifier.tid204123607
dc.identifier.urihttp://hdl.handle.net/10400.26/63296
dc.language.isoeng
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSupply Chain Resilience
dc.subjectRisk-Intelligence
dc.subjectSupplier Governance
dc.subjectData-Driven
dc.subjectDecision-Making
dc.subjectOrganisational Maturity
dc.titleRisk-Intelligent Supplier Management: Designing Resilient Governance Systemspor
dc.typemaster thesis
dspace.entity.typePublication
thesis.degree.nameMestrado em Sistemas de Informação de Gestão

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