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Bullying no trabalho: Perceção e impacto na saúde mental e vida pessoal dos enfermeiros
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Advisor(s)
Abstract(s)
RESUMO
CONTEXTO: O bullying é um tipo de violência que tem vindo a ser analisado em vários contextos. O setor da saúde é um dos locais onde tem sido descrita a sua incidência, constituindo uma ameaça à saúde mental dos pro!ssionais, podendo colocar em causa a segurança dos cuidados prestados aos cidadãos.
OBJETIVOS: Descrever as perceções dos enfermeiros sobre bullying no trabalho e o seu impacto na saúde mental e vida pessoal destes pro!ssionais.
METODOLOGIA: O estudo foi dirigido a enfermeiros com 10 ou mais anos de atividade pro!ssional. Através da técnica de amostragem por redes foram selecionados 12 participantes, a quem foram realizadas entrevistas semiestruturadas.
RESULTADOS: Da perceção do conceito de bullying no trabalho, salienta-se que a maioria dos enfermeiros não refere duas das principais dimensões deste fenómeno, a frequência e a duração dos comportamentos agressivos. Stresse, ansiedade, tristeza, irritabilidade, intenção de mudar de serviço, cansaço, insónias, perturbações digestivas e isolamento são algumas consequências na saúde mental deste fenómeno referidas pelas vítimas.
CONCLUSÕES: O bullying é um fenómeno que tem consequências negativas para a saúde mental e vida dos enfermeiros. A formação sobre bullying no trabalho e a capacitação dos enfermeiros para gerir o stresse resultante são propostas para minimização das consequências deletérias do bullying na saúde mental destes pro!ssionais, de forma a promover a sua saúde em geral.
BACKGROUND: Bullying is a form of violence that has been analysed in various contexts. "e health sector is one of the contexts where its incidence has been described which poses a threat to the professionals’ mental health that may undermine the safety of care provided to citizens. AIMS: To describe the nurses’ perceptions about bullying at work and its impact on the mental health and personal lives of these professionals. METHODOLOGY: "e study was directed to nurses with 10 or more years of professional activity. "rough the technique of network sampling, we selected 12 participants, to whom semi-structured interviews were conducted. RESULTS: From the perception of the concept of bullying at work, it is noted that most nurses do not regard neither the two major dimensions of this phenomenon nor the frequency and duration of the aggressive behaviour. Stress, anxiety, sadness, irritability, intention to change service, fatigue, insomnia, digestive disorders and isolation are some mental health consequences of this phenomenon referred by the victims. CONCLUSIONS: Bullying is a phenomenon which has negative consequences for the mental health and life of nurses. Training in bullying at work and in nurses’ ability to manage the resulting stress are proposed with the aim of minimising the deleterious consequences of bullying in these professionals’
BACKGROUND: Bullying is a form of violence that has been analysed in various contexts. "e health sector is one of the contexts where its incidence has been described which poses a threat to the professionals’ mental health that may undermine the safety of care provided to citizens. AIMS: To describe the nurses’ perceptions about bullying at work and its impact on the mental health and personal lives of these professionals. METHODOLOGY: "e study was directed to nurses with 10 or more years of professional activity. "rough the technique of network sampling, we selected 12 participants, to whom semi-structured interviews were conducted. RESULTS: From the perception of the concept of bullying at work, it is noted that most nurses do not regard neither the two major dimensions of this phenomenon nor the frequency and duration of the aggressive behaviour. Stress, anxiety, sadness, irritability, intention to change service, fatigue, insomnia, digestive disorders and isolation are some mental health consequences of this phenomenon referred by the victims. CONCLUSIONS: Bullying is a phenomenon which has negative consequences for the mental health and life of nurses. Training in bullying at work and in nurses’ ability to manage the resulting stress are proposed with the aim of minimising the deleterious consequences of bullying in these professionals’
Description
Keywords
Bullying Saúde mental Saúde ocupacional Enfermeiros
Citation
Publisher
Revista Portuguesa de Enfermagem de Saúde Mental