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O Investimento na Formação dos Recursos Humanos como Estratégia para o Desenvolvimento e Vantagem Competitiva das Organizações: Estudo de Caso na Abaco Consulting
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| 1.11 MB | Adobe PDF |
Advisor(s)
Abstract(s)
As mudanças ocorridas na função de RH, desde as tradicionais funções administrativas, como
o processamento salarial e o cumprimento da lei laboral, até à responsabilidade da criação
de parcerias estratégicas entre a organização e os seus membros, que a função GRH tem
vindo a assumir, determina o novo papel dos gestores de pessoas: criar capital humano nas
suas diversas vertentes, alavancando, assim, estratégias organizacionais baseadas nas
pessoas. É nesse sentido que pode-se afirmar que “a estratégia são as pessoas” (Rego et al.,
2020).
A perspetiva baseada nas pessoas focaliza-se no modo como os profissionais, o
conhecimento e as competências internas de uma organização podem ser uma fonte de
vantagem competitiva sustentável, remetendo-nos para o tema da formação profissional como
prática de gestão de recursos humanos por excelência e instrumento de gestão orientada
para o aperfeiçoamento e desempenho dos profissionais, assim como, do desenvolvimento
do potencial das organizações e obtenção de vantagem competitiva.
Neste contexto, e com o intuito de se compreender o papel e a importância da formação dos
recursos humanos no desenvolvimento das organizações e perceber como é que o
investimento feito por estas na formação dos seus ativos pode contribuir para o
desenvolvimento e obtenção de vantagem competitiva face às suas concorrentes, realizou-se
um estudo exploratório seguindo a metodologia de Estudo de Caso único, de natureza
qualitativa, com recurso a entrevistas e análise documental, numa empresa de referência
nacional e internacional na implementação e manutenção de Sistemas de Informação SAP.
Os resultados sugerem que quando integrada com os restantes subsistemas da Gestão de
Recursos Humanos a formação assume um papel estratégico muito importante na vida das
empresas e dos seus profissionais, havendo um benefício mútuo.
The changes that have been occurred in the HR function, from traditional administrative functions, such as salary processing and compliance with labor law, to the responsibility for creating strategic partnerships between the organization and its members, which the HRM function has been assuming, determines the new role of people managers: creating human capital in its various aspects, thus leveraging organizational strategies based on people. It is in this sense that it can be said that “the strategy is the people” (Rego et al., 2020). The people-based perspective focuses on how the professionals, knowledge and internal skills of an organization can be a source of sustainable competitive advantage, referring us to the topic of professional training as a human resource management practice par excellence and a management tool oriented towards the improvement and performance of professionals, as well as the development of organizations' potential and the achievement of competitive advantage. In this context, and in order to understand the role and importance of training human resources in the development of organizations and understand how the investment made by these in the formation of their assets can contribute to the development and achievement of competitive advantage over to its competitors, an exploratory study was carried out following the methodology of a single Case Study, of a qualitative nature, using interviews and document analysis, in a national and international reference company in the implementation and maintenance of SAP Information Systems. The results suggest that when integrated with the other subsystems of Human Resources Management, training assumes a very important strategic role in the life of companies and their professionals, with mutual benefit.
The changes that have been occurred in the HR function, from traditional administrative functions, such as salary processing and compliance with labor law, to the responsibility for creating strategic partnerships between the organization and its members, which the HRM function has been assuming, determines the new role of people managers: creating human capital in its various aspects, thus leveraging organizational strategies based on people. It is in this sense that it can be said that “the strategy is the people” (Rego et al., 2020). The people-based perspective focuses on how the professionals, knowledge and internal skills of an organization can be a source of sustainable competitive advantage, referring us to the topic of professional training as a human resource management practice par excellence and a management tool oriented towards the improvement and performance of professionals, as well as the development of organizations' potential and the achievement of competitive advantage. In this context, and in order to understand the role and importance of training human resources in the development of organizations and understand how the investment made by these in the formation of their assets can contribute to the development and achievement of competitive advantage over to its competitors, an exploratory study was carried out following the methodology of a single Case Study, of a qualitative nature, using interviews and document analysis, in a national and international reference company in the implementation and maintenance of SAP Information Systems. The results suggest that when integrated with the other subsystems of Human Resources Management, training assumes a very important strategic role in the life of companies and their professionals, with mutual benefit.
Description
Keywords
Gestão da Formação Formação e Desenvolvimento Políticas de Formação Gestão Estratégica de Recursos Humanos Práticas de Gestão de Recursos Humanos Training Management Training and Development Training Policies Strategic Management of Human Resources Human Resource Management Practices