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Publicação
Conversational agents for pharmaceutical use: insights from the eCCo database
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Orientador(es)
Resumo(s)
Conversational agents are computer programmes designed to replicate bidirectional human conversation through spoken or written language, potentially supplemented with nonverbal features. The eCCo database is a searchable repository of primary studies on conversational agents in health and well-being. It catalogs 657 papers currently, published between 1991 and 2022; 51 address the use of medicines. Most of these papers focus on usability rather than rigorous effectiveness or implementation research, underscoring a need for more robust evaluation. The largest category of conversational agents for pharmaceutical use consists of non-embodied agents (n = 24), followed by virtual embodiment only (n = 19), most using virtual humans (n = 16). This database facilitates the comparison and appraisal of existing research in this field, while contributing to a more nuanced understanding of this technology through multidimensional attributes. We aim to enhance the database accuracy and expand its completeness beyond 2022 with the support of the global research community.
Descrição
Palavras-chave
Artificial intelligence Conversational agents Digital health Medication adherence Self-management Virtual humans
Contexto Educativo
Citação
Guerreiro, M. P., Henriques, H. R., Mugellini, E., & Angelini, L. (2025). Conversational agents for pharmaceutical use: insights from the eCCo database. International Journal of Clinical Pharmacy, 47(4), 1114–1119. https://doi.org/10.1007/s11096-025-01948-6
Editora
Springer Nature