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A inteligência emocional na liderança dos oficiais de Polícia na PSP - uma análise multidimensional (360º)
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Resumo(s)
Num contexto policial cada vez mais rigoroso e imprevisível, a capacidade de liderar atravessa múltiplos cenários e exigências, não apenas físicas e mentais, mas também
emocionais. Ainda que o exercício da liderança e a Inteligência Emocional (IE) estejam amplamente interligados, no contexto da Polícia de Segurança Pública (PSP), a evidência
empírica sobre esta relação permanece limitada. O presente estudo analisou a influência das dimensões da IE no perfil de liderança dos Oficiais da PSP e o papel da formação inicial no desenvolvimento da IE. Recorreu-se a um método quantitativo, através da aplicação da Escala de IE de Wong e Law e da Escala Multidimensional de Liderança nas
Organizações, numa análise multidimensional (360º), a 269 Oficiais (líderes) e 913 Chefes e Agentes (liderados). Os resultados revelaram uma associação positiva e significativa
entre a IE e a liderança transformacional, sendo a Avaliação das Emoções dos Outros o preditor mais forte dos comportamentos de apoio e individualização. Verificou-se ainda uma discrepância consistente entre a autoavaliação dos Oficiais e a perceção dos liderados em relação ao exercício da liderança transformacional, e uma lacuna na integração prática da IE na formação inicial. As implicações práticas deste estudo reforçam a necessidade de integrar a IE como prioridade estratégica transversal a toda a PSP, sugerindo a revisão dos currículos da formação inicial e o desenvolvimento de programas de mentoria baseados na avaliação 360º, visando reduzir o hiato de perceção entre líderes e liderados e investir em líderes emocionalmente inteligentes, capazes de responder com eficácia, humanidade e adaptabilidade aos desafios do contexto policial.
In an increasingly demanding and unpredictable policing environment, the ability to lead spans multiple scenarios and demands, not only physical and mental, but also emotional. Although the exercise of leadership and Emotional Intelligence (EI) are closely intertwined, within the context of the Public Security Police (PSP), empirical evidence regarding this relationship remains limited. This study analyzed the influence of EI dimensions on the leadership profile of PSP officers and the role of initial training in the development of EI. A quantitative method was employed, using the Wong and Law Emotional Intelligence Scale and the Multidimensional Scale of Leadership in Organizations in a multidimensional (360°) analysis of 269 officers (leaders) and 913 chiefs and agents (follower). The results revealed a positive and significant association between EI and transformational leadership, with the Evaluation of Others’ Emotions being the strongest predictor of supportive and individualizing behaviors. A consistent discrepancy was also found between the officers’ self-assessment and the perceptions of those they lead regarding the exercise of transformational leadership, as well as a gap in the practical integration of EI into initial training. The practical implications of this study reinforce the need to integrate EI as a strategic priority across the entire PSP, suggesting a revision of initial training curricula and the development of mentoring programs based on 360-degree feedback, aimed at reducing the perception gap between leaders and subordinates and investing in emotionally intelligent leaders capable of responding effectively, humanely, and adaptively to the challenges of the policing context
In an increasingly demanding and unpredictable policing environment, the ability to lead spans multiple scenarios and demands, not only physical and mental, but also emotional. Although the exercise of leadership and Emotional Intelligence (EI) are closely intertwined, within the context of the Public Security Police (PSP), empirical evidence regarding this relationship remains limited. This study analyzed the influence of EI dimensions on the leadership profile of PSP officers and the role of initial training in the development of EI. A quantitative method was employed, using the Wong and Law Emotional Intelligence Scale and the Multidimensional Scale of Leadership in Organizations in a multidimensional (360°) analysis of 269 officers (leaders) and 913 chiefs and agents (follower). The results revealed a positive and significant association between EI and transformational leadership, with the Evaluation of Others’ Emotions being the strongest predictor of supportive and individualizing behaviors. A consistent discrepancy was also found between the officers’ self-assessment and the perceptions of those they lead regarding the exercise of transformational leadership, as well as a gap in the practical integration of EI into initial training. The practical implications of this study reinforce the need to integrate EI as a strategic priority across the entire PSP, suggesting a revision of initial training curricula and the development of mentoring programs based on 360-degree feedback, aimed at reducing the perception gap between leaders and subordinates and investing in emotionally intelligent leaders capable of responding effectively, humanely, and adaptively to the challenges of the policing context
Descrição
Mestrado em Ciências Policiais - Curso de Formação de Oficiais de Polícia.
Palavras-chave
comportamento organizacional formação profissional inteligência emocional liderança transformacional polícia de segurança pública organizational behavior professional training emotional intelligence transformational leadership public security police