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Publication
Comunicação entre a Escola e a(s) Familia(s)
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Advisor(s)
Abstract(s)
A relação entre a escola e a família constitui um fator determinante para o sucesso
educativo das crianças, sendo a comunicação entre ambas uma dimensão central dessa
parceria. Este trabalho teve como objetivos compreender de que forma a comunicação
entre a escola e a família é percecionada e experienciada no contexto de uma turma do 2.º
ano de escolaridade, a partir da perspetiva dos pais, bem como analisar as formas de
comunicação utilizadas, com destaque para o uso do WhatsApp, refletindo sobre a sua
utilidade, eficácia e impacto na relação escola-família. Adotou-se uma metodologia mista
que integrou a aplicação de questionários a 27 pais e a realização de entrevistas
semiestruturadas a 5 participantes, o que permitiu recolher simultaneamente dados
quantitativos e qualitativos acerca das perceções dos pais relativamente aos diferentes
aspetos da comunicação. Os resultados evidenciaram uma perceção maioritariamente
positiva da relação escola-família, com os pais a valorizarem o papel ativo que
desempenham no percurso educativo dos filhos e a reconhecerem a importância de uma
colaboração estreita e contínua com a escola. A comunicação revelou-se eficaz na
generalidade, destacando-se a centralidade do grupo de WhatsApp pela rapidez e
utilidade na troca de informações, embora se tenham identificado limitações relacionadas
com notificações excessivas, má interpretação de mensagens e falta de privacidade.
The relationship between school and family is a determining factor for children’s educational success, with communication between both parties being a central dimension of this partnership. This study aimed to understand how communication between school and family is perceived and experienced in the context of a 2nd grade class, from the parents’ perspective, as well as to analyze the forms of communication used, with particular emphasis on the use of WhatsApp, reflecting on its usefulness, effectiveness, and impact on the school-family relationship. A mixed methodology was adopted, integrating the application of questionnaires to 27 parents and the conduction of semistructured interviews with 5 participants, which allowed for the collection of both quantitative and qualitative data regarding parents’ perceptions of different aspects of communication. The results revealed a predominantly positive perception of the schoolfamily relationship, with parents valuing the active role they play in their children’s educational path and recognizing the importance of close and continuous collaboration with the school. Communication was generally perceived as effective, with the WhatsApp group standing out due to its speed and usefulness in exchanging information, although some limitations were identified, namely excessive notifications, reliance on written communication, and lack of privacy.
The relationship between school and family is a determining factor for children’s educational success, with communication between both parties being a central dimension of this partnership. This study aimed to understand how communication between school and family is perceived and experienced in the context of a 2nd grade class, from the parents’ perspective, as well as to analyze the forms of communication used, with particular emphasis on the use of WhatsApp, reflecting on its usefulness, effectiveness, and impact on the school-family relationship. A mixed methodology was adopted, integrating the application of questionnaires to 27 parents and the conduction of semistructured interviews with 5 participants, which allowed for the collection of both quantitative and qualitative data regarding parents’ perceptions of different aspects of communication. The results revealed a predominantly positive perception of the schoolfamily relationship, with parents valuing the active role they play in their children’s educational path and recognizing the importance of close and continuous collaboration with the school. Communication was generally perceived as effective, with the WhatsApp group standing out due to its speed and usefulness in exchanging information, although some limitations were identified, namely excessive notifications, reliance on written communication, and lack of privacy.