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Student contributions to quality assurance in higher education: a systematic literature review

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This article presents the results of a systematic literature review on student contributions to quality assurance processes in higher education. The research had three main outcomes: the first identified relevant studies on the subject under investigation. The second, more innovative, analysed the main issues related to student participation, involvement/engagement and commitment as a stakeholder in QA processes. The analysis revealed that students participate in QA processes, both internally and externally, in three distinct dimensions: – Participation: the importance of student participation associated with the teaching and learning process is recognised, emphasising aspects such as feedback, assessment, satisfaction and partnerships. – Involvement: centred on governance and partnerships, with students acting as partners in governance and decision-making processes, in an active and involved participation in QA processes. – Commitment: refers to the deepest level of involvement, where students demonstrate a commitment to QA. The third outcome focused on the results of the three research questions posed, which made it possible to analyse and characterise the selected studies, define a comprehensive framework of student contributions in the field of QA and point out areas requiring further investigation that could guide future research.

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systematic literature review quality assurance higher education

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Serrano, O. M. E., Miranda González, F. J., Mourato, J. A. B., & Lourenço, R. T. (2025). Student contributions to quality assurance in higher education: a systematic literature review. Assessment & Evaluation in Higher Education, 50(4), 632–648. https://doi.org/10.1080/02602938.2024.2445727

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