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Publication
Student contributions to quality assurance in higher education: a systematic literature review
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Advisor(s)
Abstract(s)
This article presents the results of a systematic literature review on student contributions to quality assurance processes in higher education. The research had three main outcomes: the first identified relevant studies on the subject under investigation. The second, more innovative, analysed the main issues related to student participation, involvement/engagement and commitment as a stakeholder in QA processes. The analysis revealed that students participate in QA processes, both internally and externally, in three distinct dimensions: – Participation: the importance of student participation associated with the teaching and learning process is recognised, emphasising aspects such as feedback, assessment, satisfaction and partnerships. – Involvement: centred on governance and partnerships, with students acting as partners in governance and decision-making processes, in an active and involved participation in QA processes. – Commitment: refers to the deepest level of involvement, where students demonstrate a commitment to QA. The third outcome focused on the results of the three research questions posed, which made it possible to analyse and characterise the selected studies, define a comprehensive framework of student contributions in the field of QA and point out areas requiring further investigation that could guide future research.
Description
Keywords
systematic literature review quality assurance higher education
Pedagogical Context
Citation
Serrano, O. M. E., Miranda González, F. J., Mourato, J. A. B., & Lourenço, R. T. (2025). Student contributions to quality assurance in higher education: a systematic literature review. Assessment & Evaluation in Higher Education, 50(4), 632–648. https://doi.org/10.1080/02602938.2024.2445727