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Impacto da inteligência artificial no recrutamento: a perspetiva do recrutado
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O presente estudo conduz uma análise do impacto da inteligência artificial nos processos de recrutamento e seleção, com foco na perspetiva dos recrutadores que utilizam essas ferramentas. O objetivo principal foi compreender como a implementação da inteligência artificial influência os processos de recrutamento e seleção, assim como explorar as perceções dos profissionais envolvidos em relação às vantagens, desvantagens e desafios da sua aplicação. Para tal, foi adotada uma metodologia quantitativa, aplicando um questionário estruturado, com uma amostra de 43 profissionais de recrutamento e seleção que já integram sistemas de inteligência artificial nos seus processos. Os principais resultados obtidos revelam uma perceção predominantemente positiva quanto à capacidade da IA para automatizar tarefas repetitivas, otimizar a triagem de candidaturas e reduzir o tempo do processo de contratação. Compreende-se que, apesar do potencial da inteligência artificial no recrutamento e seleção, o êxito da sua aplicação depende do equilíbrio entre a inovação tecnológica e preservação do fator humano. Esse equilíbrio é essencial para garantir que a tecnologia complemente e amplie as capacidades humanas, respeitando princípios éticos e assegurando processos transparentes, inclusivos e alinhados com as necessidades e valores organizacionais. A integração bem-sucedida da inteligência artificial reforça, assim, a evolução dos recursos humanos, tornando-os mais estratégicos e eficazes na gestão do capital humano.
This study analyses the impact of artificial intelligence on recruitment and selection processes, focusing on the perspective of recruiters who use these tools. The main objective was to understand how the implementation of artificial intelligence influences recruitment and selection processes, as well as to explore the perceptions of the professionals involved regarding the advantages, disadvantages, and challenges of its application. To this end, a quantitative methodology was adopted, applying a structured questionnaire to a sample of 43 recruitment and selection professionals who already integrate artificial intelligence systems into their processes.The main results obtained reveal a predominantly positive perception of AI's ability to automate repetitive tasks, optimise the screening of applications and reduce the time taken for the hiring process. It is understood that, despite the potential of artificial intelligence in recruitment and selection, the success of its application depends on the balance between technological innovation and the preservation of the human factor. This balance is essential to ensure that technology complements and enhances human capabilities, respecting ethical principles and ensuring transparent, inclusive processes that are aligned with organisational needs and values. The successful integration of artificial intelligence thus reinforces the evolution of human resources, making them more strategic and effective in human capital management.
This study analyses the impact of artificial intelligence on recruitment and selection processes, focusing on the perspective of recruiters who use these tools. The main objective was to understand how the implementation of artificial intelligence influences recruitment and selection processes, as well as to explore the perceptions of the professionals involved regarding the advantages, disadvantages, and challenges of its application. To this end, a quantitative methodology was adopted, applying a structured questionnaire to a sample of 43 recruitment and selection professionals who already integrate artificial intelligence systems into their processes.The main results obtained reveal a predominantly positive perception of AI's ability to automate repetitive tasks, optimise the screening of applications and reduce the time taken for the hiring process. It is understood that, despite the potential of artificial intelligence in recruitment and selection, the success of its application depends on the balance between technological innovation and the preservation of the human factor. This balance is essential to ensure that technology complements and enhances human capabilities, respecting ethical principles and ensuring transparent, inclusive processes that are aligned with organisational needs and values. The successful integration of artificial intelligence thus reinforces the evolution of human resources, making them more strategic and effective in human capital management.
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Inteligência Artificial Recrutamento Seleção Recursos Humanos Tecnologia Artificial Intelligence Recruitment Selection Human Resources Technology