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A Gestão do Programa Jogos Desportivos Escolares - Estudo de Caso no Município de Palmela Resultante do Prémio da Qualidade do Distrito de Setúbal em Serviços Públicos AMRS 2009
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| 60.39 MB | Adobe PDF |
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Advisor(s)
Abstract(s)
A Qualidade exprime-se enquanto uma das funções da gestão nas organizações do Setor Público particularmente na Administração Publica Local, caracterizando-se como uma filosofia de gestão que encontra o compromisso público na Carta da Qualidade e enquadrando a melhoria das organizações públicas através da autoavaliação pela Estrutura Comum de Avaliação.
Considerando a atribuição do Prémio da Qualidade do Distrito de Setúbal em Serviços Públicos de 2009 ao Programa Jogos Desportivos Escolares, coorganizado pela Câmara Municipal de Palmela e as escolas públicas do Ensino Básico e Secundário do Concelho de Palmela, pretende-se aferir se o processo de gestão do programa relacionou de forma sustentada os Critérios de Meios, Critérios de Resultados e os Fatores de Desenvolvimento Desportivo na execução orçamental dos mandatos autárquicos de 2010-2013 e 2014-2017.
Consubstanciado o enquadramento teórico, as fontes primárias e a análise de 167 questionários para a avaliação do grau de satisfação do programa, constatou-se que a execução orçamental é orientada pelos Critérios de Meios (Processo-Chave do programa) - Critérios de Resultados (resultado decrescente do grau de satisfação dos alunos é Satisfeitos, Muito satisfeitos, Pouco satisfeitos e Insatisfeitos) – Financiamento (Fator de Desenvolvimento Desportivo preponderante) - Transferências Correntes Administração Central – Estado (rubrica com maior percentagem de execução orçamental).
Quality is expressed as one of the management functions in Public Sector organizations, particularly in Local Public Administration, characterized as a management philosophy that finds public commitment in the Quality Charter and framing the improvement of public organizations through self-assessment by the Common Assessment Framework Considering the award of the Setúbal District Quality Prize for Public Services 2009 to the Jogos Desportivos Escolares program, co-organized by the Municipality of Palmela and the public schools of Basic and Secondary level of Education in the Municipality of Palmela, it is intended to assess whether the management process of the program related in a sustained manner the Enablers Criteria, Results Criteria and Sports Development Factors in the budget implementation of 2010-2013 and 2014-2017 municipal mandates. Consubstantiated the theoretical framework, the primary sources and the analysis of 167 questionnaires to assess the degree of satisfaction of the program, it was found that budget execution is guided by the Enablers Criteria (Key Process of the program) – Results Criteria (result descending from the degree of student satisfaction is Satisfied, Very Satisfied, Little Satisfied and Dissatisfied) – Financing (predominant Sport Development Factor) – Current Transfers Central Administration – State (item with the highest percentage of budget execution).
Quality is expressed as one of the management functions in Public Sector organizations, particularly in Local Public Administration, characterized as a management philosophy that finds public commitment in the Quality Charter and framing the improvement of public organizations through self-assessment by the Common Assessment Framework Considering the award of the Setúbal District Quality Prize for Public Services 2009 to the Jogos Desportivos Escolares program, co-organized by the Municipality of Palmela and the public schools of Basic and Secondary level of Education in the Municipality of Palmela, it is intended to assess whether the management process of the program related in a sustained manner the Enablers Criteria, Results Criteria and Sports Development Factors in the budget implementation of 2010-2013 and 2014-2017 municipal mandates. Consubstantiated the theoretical framework, the primary sources and the analysis of 167 questionnaires to assess the degree of satisfaction of the program, it was found that budget execution is guided by the Enablers Criteria (Key Process of the program) – Results Criteria (result descending from the degree of student satisfaction is Satisfied, Very Satisfied, Little Satisfied and Dissatisfied) – Financing (predominant Sport Development Factor) – Current Transfers Central Administration – State (item with the highest percentage of budget execution).
Description
Keywords
Qualidade, Estrutura Comum de Avaliação, Administração Pública Local, Câmara Municipal de Palmela, Prémio da Qualidade, Programa Jogos Desportivos Escolares, Fatores de Desenvolvimento Desportivo Quality, Common Assessment Framework, Local Public Administration, Municipality of Palmela, Quality Award, Jogos Desportivos Escolares program, Sports Development Factors.