Loading...
Publication
A inteligência emocional
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.7 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Muitos anos já passaram desde o surgimento do conceito de Inteligência Emocional (Daniel Goleman), e, finalmente, as empresas começam a assumir que além da capacidade intelectual e competência técnica, os colaboradores de uma organização devem ser analisados nas suas qualidades pessoais como: iniciativa, liderança, adaptabilidade, empatia ou capacidade de persuasão.
A Gestão de Recursos Humanos tem preferência em considerar um profissional brilhante mais pela capacidade de trabalhar em equipa e por saber maximizar a produção do grupo do que por qualidades ditas como sendo de “aplicação individual”.
O objetivo deste trabalho é analisar a inteligência emocional, como ferramenta de leitura e gestão do outro. Consideram-se como variáveis independentes deste estudo o género, a idade e a escolaridade. Para o efeito foi inicialmente analisado o que já foi escrito sobre o tema e de desenvolvido um questionário. Procura-se assim compreender até que ponto os indivíduos são emocionalmente inteligentes, e como fazem uso dessa capacidade/emoção no seio da organização em que se inserem.
Many years passed since the emergence of the concept of Emotional Intelligence (Daniel Goleman). Finally, companies begin to assume that beyond intellectual ability and technical competence, the employees of an organization should be investigated in their personal qualities such as: initiative, leadership, adaptability, empathy and persuasiveness. Today, Human Resource Management prefers to consider a professional as much by the brilliant teamwork skills and to learn to maximize the group's production than for qualities said to be of “individual application”. The objective of this study is to address emotional intelligence, such as a tool of reading and management of the other, considering as independent variables gender, age and education. For this purpose it was initially analyzed what has been written on the subject and developed a questionnaire. The aim here, is to understand the extent to which individuals are emotionally intelligent, and how to make use of this capacity / emotion within the organization to which they belong.
Many years passed since the emergence of the concept of Emotional Intelligence (Daniel Goleman). Finally, companies begin to assume that beyond intellectual ability and technical competence, the employees of an organization should be investigated in their personal qualities such as: initiative, leadership, adaptability, empathy and persuasiveness. Today, Human Resource Management prefers to consider a professional as much by the brilliant teamwork skills and to learn to maximize the group's production than for qualities said to be of “individual application”. The objective of this study is to address emotional intelligence, such as a tool of reading and management of the other, considering as independent variables gender, age and education. For this purpose it was initially analyzed what has been written on the subject and developed a questionnaire. The aim here, is to understand the extent to which individuals are emotionally intelligent, and how to make use of this capacity / emotion within the organization to which they belong.
Description
Keywords
Gestão de recursos humanos Emoções Inteligência emocional