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Publication
Viver o assédio moral no local de trabalho
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Abstract(s)
A violência no local de trabalho, designadamente, o assédio moral tem sido uma prática que tem acompanhado a evolução das sociedades, sendo tolerado por muitas culturas no passado. Nas sociedades atuais, fatores dominados pela competitividade e vínculos laborais, cada vez mais, precários têm potencializado a violência psicológica no ambiente de trabalho (Carvalho, 2017).
O presente estudo tem como objetivo analisar o fenómeno do assédio moral no local de trabalho, na ótica das vítimas.
A metodologia de investigação utilizada é, quanto à abordagem, de natureza qualitativa. Nesse sentido, foi escolhida como técnica de recolha de dados, entrevistas semiestruturadas. Os dados obtidos através das entrevistas foram submetidos à Análise de Conteúdo.
A amostra é constituída por dez vítimas de assédio moral no local de trabalho, do sexo feminino, com idade compreendida entre os 22 e os 56 anos e com profissões destintas.
Os resultados obtidos neste estudo revelam que, embora as entrevistadas tenham experienciado situações de assédio moral diferentes, com tipos de comportamentos hostis diversos, estes foram praticados, maioritariamente, por superiores hierárquicos. Verifica-se que a saúde, as relações pessoais e o desempenho profissional da vítima, independentemente da experiência vivida, foram afetados pelo fenómeno.
Foi também verificado que as organizações onde as vítimas trabalham/trabalhavam não demonstram interesse pelo tema e promovem uma cultura organizacional que tolera a prática de comportamentos assediantes.
Workplace violence, and specifically bullying, has been a practice that has accompanied the evolution of societies, being tolerated by many cultures in the past. In today's societies, factors dominated by competitiveness and increasingly precarious employment relationships have potentiated psychological violence in the workplace (Carvalho, 2017). The present study aims to analyze the phenomenon of bullying in the workplace from the perspective of the victims. The research methodology used is, as to the approach, of a qualitative nature. In this sense, semi-structured interviews were chosen as a data collection technique. The data obtained through the interviews were submitted to Content Analysis. The sample consists of ten victims of workplace bullying, female, aged between 22 and 56, with distinct professions. The results obtained in this study show that although the interviewees experienced different situations of bullying, with different types of hostile behavior, the majority were perpetrated by hierarchical superiors. It was verified that the victim's health, personal relationships, and professional performance, regardless of the experience, were affected by the phenomenon. It was also verified that the organizations where the victims work/worked do not show interest in the theme and promote an organizational culture that tolerates the practice of harassing behavior.
Workplace violence, and specifically bullying, has been a practice that has accompanied the evolution of societies, being tolerated by many cultures in the past. In today's societies, factors dominated by competitiveness and increasingly precarious employment relationships have potentiated psychological violence in the workplace (Carvalho, 2017). The present study aims to analyze the phenomenon of bullying in the workplace from the perspective of the victims. The research methodology used is, as to the approach, of a qualitative nature. In this sense, semi-structured interviews were chosen as a data collection technique. The data obtained through the interviews were submitted to Content Analysis. The sample consists of ten victims of workplace bullying, female, aged between 22 and 56, with distinct professions. The results obtained in this study show that although the interviewees experienced different situations of bullying, with different types of hostile behavior, the majority were perpetrated by hierarchical superiors. It was verified that the victim's health, personal relationships, and professional performance, regardless of the experience, were affected by the phenomenon. It was also verified that the organizations where the victims work/worked do not show interest in the theme and promote an organizational culture that tolerates the practice of harassing behavior.
Description
Keywords
Assédio moral no local de trabalho Vítima Agressor Consequências Workplace bullying Victim Aggressor Consequences