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Análise Logística no Laboratório Militar de produtos quimicos e farmaceuticos
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| 2.35 MB | Adobe PDF |
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Abstract(s)
Este TIA debruçou-se sobre a análise logística do Laboratório Militar de Produtos Químicos e Farmacêuticos. Desde há algum tempo que se tem debatido sobre a continuidade dos Estabelecimentos Fabris do Exército, pois a sua rentabilidade, já há largos anos, não tem vindo a ser a mais desejada. Assim, se a utilização destes estabelecimentos não for repensada, estes correm grandes riscos de serem substituídos por empresas civis.
Neste sentido, realizar uma análise logística verificandose a actividade de gestão de stocks praticada pelo LMPQF se efectua com um custo reduzido e, obter informação sobre a satisfação de quem recebe os seus serviços, foram os grandes objectivos deste trabalho.
Para tal, analisámos os custos que se inferem na política de gestão de stocks, de um grupo de dez artigos comercializados pelo Armazém Logístico Central, e comparámos com um Método Teórico para concluir sobre os custos praticados e sobre as variáveis que os influenciam. Também submetemos questionários, subordinados à escala de Likert, aos Chefes/Adjuntos das Farmácias Hospitalares, Secções de Farmácia do Exército e Sucursais e concluímos sobre o grau de satisfação destes acerca do Nível de Serviço prestado por este Estabelecimento Fabril.
Da análise dos resultados, em Microsoft Excel 2003 TM e em SPSS TM versão 13, apercebemo-nos que os custos praticados pelo Armazém Logístico Central, na gestão de stocks, são reduzidos, em oito dos artigos que constituíram a amostra, quando comparados com o Método Teórico e que, de uma forma geral, o Nível de Serviço desempenhado pelo mesmo é o adequado para satisfazer as necessidades pretendidas.
Abstract This TIA focused on the logistics’ analysis of the Military Laboratory of Chemicals and Pharmaceuticals. For some time that it has been discussed the permanence of the Army Manufacturing Establishments, since its profitability has not been the most desired, for many years. Thus, if these establishments management is not reconsidered, they will take a great risk of being replaced by civilian companies. Accordingly, to carry out a logistic analysis investigating if the management of stocks carried by LMPQF is being made with the lowest cost and to know about the satisfaction of those who receive their services, were the major objectives of this thesis. To this end, we examined the costs that can be seen in the politics of stocks’ management, from one group of ten products marketedby Central Logistics Warehouse and we compared to a Theoretical Model to conclude about the costs charged and their variables. We had also submitted questionnaires, with Likert Scale, to the Heads/Deputy of Hospital Pharmacies, to the Army Pharmacy Sections and to their branches as well, and we concluded on the degree of satisfaction about the level of the service provided by this Manufacturing Establishment. From the analysis of results, using Microsoft Excel 2003 TM and SPSS TM version 13, we could understand that the costs charged by the Central Logistics Warehouse, in the stocks’ management, are reduced in eight of the products from the sample, when compared with the Theoretical Method and that, overall, the level of service performed by this Warehouse is adequate to satisfy the needs required.
Abstract This TIA focused on the logistics’ analysis of the Military Laboratory of Chemicals and Pharmaceuticals. For some time that it has been discussed the permanence of the Army Manufacturing Establishments, since its profitability has not been the most desired, for many years. Thus, if these establishments management is not reconsidered, they will take a great risk of being replaced by civilian companies. Accordingly, to carry out a logistic analysis investigating if the management of stocks carried by LMPQF is being made with the lowest cost and to know about the satisfaction of those who receive their services, were the major objectives of this thesis. To this end, we examined the costs that can be seen in the politics of stocks’ management, from one group of ten products marketedby Central Logistics Warehouse and we compared to a Theoretical Model to conclude about the costs charged and their variables. We had also submitted questionnaires, with Likert Scale, to the Heads/Deputy of Hospital Pharmacies, to the Army Pharmacy Sections and to their branches as well, and we concluded on the degree of satisfaction about the level of the service provided by this Manufacturing Establishment. From the analysis of results, using Microsoft Excel 2003 TM and SPSS TM version 13, we could understand that the costs charged by the Central Logistics Warehouse, in the stocks’ management, are reduced in eight of the products from the sample, when compared with the Theoretical Method and that, overall, the level of service performed by this Warehouse is adequate to satisfy the needs required.
Description
Keywords
Gestão de Stocks Previsão de Consumos Quantidade Económica de Encomenda Nível de Serviço
Citation
Publisher
Academia Militar. Direção de Ensino