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Authors
Abstract(s)
A gestão do conhecimento tem vindo a representar um papel estratégico nas
organizações, como a Marinha Portuguesa, nomeadamente com apoio de tecnologias de
informação. Com efeito, urge a necessidade da criação de métodos que permitam aos
navegantes acompanhar a evolução das tecnologias e serviços marítimos, bem como as
alterações a normas e regulamentos, garantindo a constante atualização e confiança dos
conteúdos.
Em 2018, um estudo realizado na comunidade de navegadores da Marinha
Portuguesa identificou a necessidade da criação de um repositório de conhecimento, de
modo a permitir a centralização de informação e a partilha e disseminação de
conhecimento. Num estudo subsequente realizado em 2019, foi alertada a necessidade de
atualização do manual de navegação publicado pelo Instituto Hidrográfico. Estes
constrangimentos incentivaram a criação de um manual de navegação digital: o WikiNav.
A idealização do WikiNav perspetivou o desenvolvimento de uma plataforma
digital que potencie os processos de criação e disseminação de conhecimento nas
comunidades de prática do domínio da navegação, recorrendo a meios da era das
tecnologias colaborativas: a Web 2.0.
Foi construído em formato wiki, de modo a permitir a partilha e disseminação de
conhecimento, a discussão entre utilizadores e a centralização de recursos.
Para a avaliação do protótipo, foram desenvolvidos conteúdos de RIEAM e
efetuados testes de usabilidade, de satisfação de experiência de utilizador e sessões de
grupo de foco a futuros potenciais utilizadores.
O protótipo apresentou-se eficaz e atrativo. Salientou-se o agrado dos
participantes pela interface e pelas funcionalidades de consulta de conteúdos, apontados
como uma vantagem para a gestão do conhecimento na comunidade. Perspetiva-se a
continuação do desenvolvimento através da implementação definitiva do WikiNav
Knowledge management has been a strategic role in organizations, such as the Portuguese Navy, with the support of information technologies. In fact, there is an urgent need for the creation of methods enabling sailors to monitor the evolution of maritime technologies and services, as well as changes to standards and regulations, ensuring constant updating and confidence. In 2018, a study conducted in the navigator’s community identified the need to create a knowledge repository to enable information centralization and knowledge sharing and dissemination. Also, in an analysis carried out in 2019, it was pointed out the need to update the portuguese navigation manual. These constraints encouraged the creation of a digital navigation manual: WikiNav. The idealization of WikiNav has perpetuated the development of a digital platform that enhances the processes of creation and dissemination of knowledge in the communities of practice in the field of navigation, using means of the era of collaborative technologies: Web 2.0. It was built in wiki format to allow knowledge sharing, discussion among users, dissemination of knowledge and centralization of resources. For the evaluation of the prototype, COLREG content was developed and usability tests, user experience questionnaires and focus group sessions were performed by future potential users. The prototype was effective and attractive. The participants were pleased with the interface and content consultation functionalities, which were pointed out as an advantage for knowledge management in the community. The development should be continued through the definitive implementation of WikiNav.
Knowledge management has been a strategic role in organizations, such as the Portuguese Navy, with the support of information technologies. In fact, there is an urgent need for the creation of methods enabling sailors to monitor the evolution of maritime technologies and services, as well as changes to standards and regulations, ensuring constant updating and confidence. In 2018, a study conducted in the navigator’s community identified the need to create a knowledge repository to enable information centralization and knowledge sharing and dissemination. Also, in an analysis carried out in 2019, it was pointed out the need to update the portuguese navigation manual. These constraints encouraged the creation of a digital navigation manual: WikiNav. The idealization of WikiNav has perpetuated the development of a digital platform that enhances the processes of creation and dissemination of knowledge in the communities of practice in the field of navigation, using means of the era of collaborative technologies: Web 2.0. It was built in wiki format to allow knowledge sharing, discussion among users, dissemination of knowledge and centralization of resources. For the evaluation of the prototype, COLREG content was developed and usability tests, user experience questionnaires and focus group sessions were performed by future potential users. The prototype was effective and attractive. The participants were pleased with the interface and content consultation functionalities, which were pointed out as an advantage for knowledge management in the community. The development should be continued through the definitive implementation of WikiNav.
Description
Keywords
Navegação Manual de Navegação Web 2.0 Web 2.0 Wiki WikiNav RIEAM