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A relação entre as práticas de gestão de recursos humanos e a satisfação dos trabalhadores
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Advisor(s)
Abstract(s)
A relação entre as Práticas de Gestão de Recursos Humanos e a Satisfação dos trabalhadores é o tema da presente Dissertação de Mestrado. Esta temática por um lado visa identificar quais as práticas de gestão de recursos humanos que estão associadas a maiores níveis de satisfação dos trabalhadores e por outro lado tentar compreender quais das dimensões da satisfação no trabalho têm um maior impacto nos trabalhadores.
Para tal, procedeu-se à aplicação de um inquérito por questionário na empresa HIQ Consulting S.A, que atua na área dos sistemas de informação, subdividido nestas duas temáticas, tendo-se obtido 55 respostas válidas por parte dos trabalhadores da mesma.
A presente dissertação assenta numa investigação de nível quantitativo, correlacional, sendo os dados tratados através da ferramenta estatística SPSS. Os resultados obtidos demonstram que existe uma relação positiva entre as práticas de gestão de recursos humanos e a satisfação dos trabalhadores, sendo que esta não é muito elevada.
The relationship between Human Resources Management Practices and Workers Satisfaction is the topic of this Master's Dissertation. This topic aims identifying which human resources management practices are associated with higher levels of employee satisfaction and, on the other hand, trying to understand which of the dimensions of job satisfaction have a greater impact on workers. For this purpose, was applied a questionnaire survey at the company HIQ Consulting S.A., which operates in the area of information systems, subdivided into these two themes, and 55 valid answers were obtained from the employees of the same. The present dissertation is based on quantitative, correlational level research, with the data being processed through the statistical tool SPSS. The results show that there is a positive relationship between human resources management practices and employee satisfaction, which is not very high.
The relationship between Human Resources Management Practices and Workers Satisfaction is the topic of this Master's Dissertation. This topic aims identifying which human resources management practices are associated with higher levels of employee satisfaction and, on the other hand, trying to understand which of the dimensions of job satisfaction have a greater impact on workers. For this purpose, was applied a questionnaire survey at the company HIQ Consulting S.A., which operates in the area of information systems, subdivided into these two themes, and 55 valid answers were obtained from the employees of the same. The present dissertation is based on quantitative, correlational level research, with the data being processed through the statistical tool SPSS. The results show that there is a positive relationship between human resources management practices and employee satisfaction, which is not very high.
Description
Dissertação submetida como requisito parcial para obtenção do grau de Mestre em Ciências Empresariais no Ramo Gestão de PME
Keywords
Gestão de Recursos Humanos Práticas de Gestão de Recursos Humanos Satisfação no Trabalho Human Resource Management Human Resource Management Practices Job Satisfaction
Pedagogical Context
Citation
Publisher
Instituto Politécnico de Setúbal. Escola Superior de Ciências Empresariais