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O desenvolvimento rganizacional da PSP: a qualificação e formação dos elementos policiais nas funções de apoio da PSP
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Este trabalho analisou a relação entre formação nas funções de apoio e a motivação, o desempenho e o desenvolvimento organizacional na Polícia de Segurança Pública. A
investigação adotou um desenho exploratório e baseou-se num inquérito por questionário aplicado a elementos policiais colocados em funções de logística, recursos humanos e
recursos financeiros. A leitura conjunta da literatura e dos dados empíricos revelou quatro resultados principais. Primeiro, a cobertura de formação específica apresentou-se reduzida, embora a avaliação, quando existiu, tenha sido francamente positiva. Segundo, a formação ocorreu maioritariamente após a assunção das funções e com periodicidade rara, o que enfraquece a aprendizagem, aplicação e avaliação. Terceiro, a utilidade de formação foi percecionada como elevada e associada a ganhos em domínio de processos, redução de erros e celeridade. Quarto, os participantes reconheceram a relevância essencial das funções de apoio, mas sinalizaram uma reduzida valorização interna, sugerindo que a motivação depende da convergência entre formação e reconhecimento. Concluiu-se que a formação deve ser adequada às funções, fornecida no momento oportuno e de forma regular,
constituindo um investimento com vantagens na eficiência, na qualidade e no funcionamento interno.
This study examined the relationship between training in support functions and motivation, performance, and organizational development within the Portuguese Public Security Police. The research adopted an exploratory design and relied on a questionnaire survey administered to police personnel working in logistics, human resources, and financial resources. The combined reading of the literature and the empirical data yielded four main results. First, coverage of job-specific training was limited, although its quality, when provided, was positively assessed. Second, training mostly occurred after the assumption of duties and with rare periodicity, which weakened the cycle of learning, application, and evaluation. Third, the usefulness of training was perceived as high and was associated with gains in process mastery, error reduction, and speed. Fourth, participants acknowledged the essential relevance of support functions but reported limited internal recognition, suggesting that sustained motivation depended on the convergence of training and recognition. It was concluded that training should be suited to the functions, delivered at the appropriate moment, and provided regularly, constituting an investment with advantages for efficiency, quality, and internal functioning.
This study examined the relationship between training in support functions and motivation, performance, and organizational development within the Portuguese Public Security Police. The research adopted an exploratory design and relied on a questionnaire survey administered to police personnel working in logistics, human resources, and financial resources. The combined reading of the literature and the empirical data yielded four main results. First, coverage of job-specific training was limited, although its quality, when provided, was positively assessed. Second, training mostly occurred after the assumption of duties and with rare periodicity, which weakened the cycle of learning, application, and evaluation. Third, the usefulness of training was perceived as high and was associated with gains in process mastery, error reduction, and speed. Fourth, participants acknowledged the essential relevance of support functions but reported limited internal recognition, suggesting that sustained motivation depended on the convergence of training and recognition. It was concluded that training should be suited to the functions, delivered at the appropriate moment, and provided regularly, constituting an investment with advantages for efficiency, quality, and internal functioning.
Descrição
Trabalho individual do Curso de Comando e Direção Policial.
Palavras-chave
desempenho desenvolvimento organizacional funções de apoio formação motivação motivation organizational development performance support functions training
Contexto Educativo
Citação
Editora
Licença CC
Sem licença CC