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Indicadores de gestão do risco: estudo de caso
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.53 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
No contexto económico atual, cada vez mais difícil e exigente, os custos originados pelos acidentes de trabalho devem ser considerados como um fator chave pelas organizações.
Em muitas delas, estes custos representam mesmo uma parte muito significativa dos
recursos financeiros, não trazendo qualquer mais-valia para a organização.
Este estudo de caso visa, além de quantificar os custos decorrentes dos acidentes de
trabalho na Câmara Municipal de Lisboa, criar indicadores de gestão do risco que
permitam medir diversas variáveis relacionadas com esta questão e ao mesmo tempo,
sensibilizar os dirigentes da autarquia para esta problemática.
Na Câmara Municipal, de Lisboa, esta temática tem uma importância fundamental, pois
por um lado a sinistralidade é elevada, como se irá constatar pelos dados posteriormente
apresentados, e por outro os custos decorrentes dos acidentes são igualmente elevados, face
aos dados apurados. Sendo a CML uma organização autosseguradora, todos os custos
decorrentes dos acidentes de trabalho lhe são imputados, não havendo lugar à intervenção
de entidades seguradoras neste processo.
A análise efetuada teve por base especificamente uma Divisão da CML: a Divisão de
Limpeza Urbana. Esta Divisão é aquela que apresenta maiores índices de sinistralidade,
devido à tipologia das tarefas e consequentes riscos, bem como ao elevado número de
trabalhadores que lhe estão afetos.
O levantamento efetuado teve por base todos os custos decorrentes dos acidentes de
trabalho em 2010 e 2011 na Divisão de Limpeza Urbana e com a criação dos indicadores
de gestão do risco, pretendeu-se observar se estes serão úteis para auxiliar os decisores da
Câmara Municipal de Lisboa, no que diz respeito aos investimentos a efetuar na prevenção
da sinistralidade e na melhoria contínua das condições de trabalho dos funcionários da
autarquia.
In the current economic context, increasingly difficult and demanding, the costs incurred by accidents at work should be considered as a key factor for organizations. In many of them, these costs represent a significant part of the financial resources and do not provide any added value to the organization. This case study aims, not only to quantify the costs of accidents at work in the Municipality of Lisbon, but also create risk management indicators to measure several variables related to this issue and at the same time sensitize the leaders of the local authority for this issue. At Lisbon City Hall, this issue is of fundamental importance, because on the one hand the number of accidents is high, as it will be seen by the data presented subsequently, and on the other hand costs arising from accidents are also high, given the data collected. Since Lisbon City Hall is a self-insured organization, all costs arising from accidents are attributed to it, thus there is no place for insurers to intervene in this process. The analysis performed was based specifically in a Division of the Lisbon City Hall: the Division of Urban Cleaning. This division is one that has higher workplace accident ratios due to the types of tasks performed and consequent risks as well as the large number of workers who belong to it. The survey conducted was based on all the costs of workplace accidents occurred in 2010 and 2011 in the Division of Urban Cleaning and with the creation of indicators of risk management, the aim was to see if these will be useful to assist decision-makers in Lisbon City Hall, with regard to the investments to be made in the prevention of accidents and the continuous improvement of working conditions of the employees of the municipality.
In the current economic context, increasingly difficult and demanding, the costs incurred by accidents at work should be considered as a key factor for organizations. In many of them, these costs represent a significant part of the financial resources and do not provide any added value to the organization. This case study aims, not only to quantify the costs of accidents at work in the Municipality of Lisbon, but also create risk management indicators to measure several variables related to this issue and at the same time sensitize the leaders of the local authority for this issue. At Lisbon City Hall, this issue is of fundamental importance, because on the one hand the number of accidents is high, as it will be seen by the data presented subsequently, and on the other hand costs arising from accidents are also high, given the data collected. Since Lisbon City Hall is a self-insured organization, all costs arising from accidents are attributed to it, thus there is no place for insurers to intervene in this process. The analysis performed was based specifically in a Division of the Lisbon City Hall: the Division of Urban Cleaning. This division is one that has higher workplace accident ratios due to the types of tasks performed and consequent risks as well as the large number of workers who belong to it. The survey conducted was based on all the costs of workplace accidents occurred in 2010 and 2011 in the Division of Urban Cleaning and with the creation of indicators of risk management, the aim was to see if these will be useful to assist decision-makers in Lisbon City Hall, with regard to the investments to be made in the prevention of accidents and the continuous improvement of working conditions of the employees of the municipality.
Description
Dissertação de Mestrado em Segurança e Higiene no Trabalho
Keywords
Sinistralidade Acidentes de trabalho Gestão do risco Câmara Municipal de Lisboa MSHT
Pedagogical Context
Citation
Publisher
Escola Superior de Ciências Empresariais