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Publication
Otimização dos processos de centralização e de alteração de agendamentos de entrega dos fornecedores: MC Sonae
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 9.8 MB | Adobe PDF |
Advisor(s)
Abstract(s)
O estudo apresentado foi desenvolvido no âmbito do Mestrado em Logística e Gestão da Cadeia de Abastecimento e teve como base o processo de centralização de fornecedores e
de alteração de agendamentos de fornecedores centralizados nos entrepostos de congelados da empresa MC Sonae. Este projeto surge com o propósito de melhorar a eficiência operacional da receção dos entrepostos de congelados através da análise detalhada dos processos de centralização de fornecedores, e do seu mapeamento, com o objetivo de identificar oportunidades para redução do desperdício e dos tempos de espera dos fornecedores nos centros de distribuição indicados. Os dados explanados neste estudo foram obtidos não só através da realização de um questionário e dos resultados recolhidos nesse âmbito, mas também do resultado de sessões de trabalho realizadas com elementos de cada uma das seções envolvidas nos processos em estudo. Em paralelo, foi efetuada a avaliação e análise da informação referente aos tempos de espera dos fornecedores e aos volumes de receção nos entrepostos MC. Os dados foram extraídos acedendo às bases de dados disponíveis na empresa e foram trabalhados recorrendo a ferramentas de análise e de gestão visual, no sentido de apurar resultados e de aferir tendências ou correlações entre os dados. Este projeto foi complementado com a revisão de literatura relacionada com o tema e com os conceitos abordados no estudo. Tendo em consideração os dados recolhidos e a análise efetuada, foram identificadas oportunidades de melhoria e standardização dos processos existentes, tendo sido elencadas algumas pistas para o desenvolvimento de trabalho futuro, nomeadamente a necessidade de avaliar a promoção de alterações aos agendamentos já estabelecidos ou a importância de criar uma ferramenta para aferição de qual o agendamento com maior potencial de benefício, para apoio à tomada dessa decisão. Considerando a curta duração estabelecida para a realização deste estudo, importa realçar que este projeto não tem como propósito o de apurar soluções para todas as questões relacionadas com a problemática apresentada, mas sim o de abordar as oportunidades de melhoria com implementação mais célere ou menos complexa, elencando algumas pistas sobre o trabalho a desenvolver futuramente, para continuar a otimizar os processos de receção da MC Sonae.
The presented study was developed as part of the Master's Degree in Logistics and Supply Chain Management and was based on the process of centralizing suppliers and changing the schedules of centralized suppliers in the frozen food warehouses of the MC Sonae company. The aim of this project was to improve the operational efficiency of frozen food warehouse reception through a detailed analysis of the supplier centralization processes and their mapping, with the goal of identifying opportunities to reduce waste and supplier waiting times at the mentioned distribution centers. The data explained in this study was obtained not only through a questionnaire and the results collected in this context, but also from work sessions held with members of each of the sections involved in the processes under study. At the same time, information on suppliers' waiting times and reception volumes at MC warehouses was evaluated and analyzed. The data was extracted by accessing the databases available in the company and was processed using analysis and visual management tools, to determine results and assess trends or correlations between data. This project was complemented by a review of literature related to the topic and the concepts covered in the study. Considering the collected data and the analysis carried out, opportunities for improvement and standardization of existing processes were identified, and some avenues for future work were listed, namely the need to evaluate the promotion of changes to already established schedules or the importance of creating a tool to assess which schedule has the greatest potential for benefit, to support the decision making. Considering the short time frame set for this study, it is important to note that the purpose of this project is not to find solutions to all the issues related to the presented problem, but rather to address opportunities for improvement with faster or less complex implementation, listing some clues about the work to be carried out in the future, to continue optimizing MC Sonae's reception processes.
The presented study was developed as part of the Master's Degree in Logistics and Supply Chain Management and was based on the process of centralizing suppliers and changing the schedules of centralized suppliers in the frozen food warehouses of the MC Sonae company. The aim of this project was to improve the operational efficiency of frozen food warehouse reception through a detailed analysis of the supplier centralization processes and their mapping, with the goal of identifying opportunities to reduce waste and supplier waiting times at the mentioned distribution centers. The data explained in this study was obtained not only through a questionnaire and the results collected in this context, but also from work sessions held with members of each of the sections involved in the processes under study. At the same time, information on suppliers' waiting times and reception volumes at MC warehouses was evaluated and analyzed. The data was extracted by accessing the databases available in the company and was processed using analysis and visual management tools, to determine results and assess trends or correlations between data. This project was complemented by a review of literature related to the topic and the concepts covered in the study. Considering the collected data and the analysis carried out, opportunities for improvement and standardization of existing processes were identified, and some avenues for future work were listed, namely the need to evaluate the promotion of changes to already established schedules or the importance of creating a tool to assess which schedule has the greatest potential for benefit, to support the decision making. Considering the short time frame set for this study, it is important to note that the purpose of this project is not to find solutions to all the issues related to the presented problem, but rather to address opportunities for improvement with faster or less complex implementation, listing some clues about the work to be carried out in the future, to continue optimizing MC Sonae's reception processes.
Description
Keywords
Receção Mapeamento Agendamentos Melhoria continua Reception Mapping Scheduling Continuous improvement