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- Satisfaction with human resource management practices and turnover intention in a five-star hotel : the mediating role of perceived organizational supportPublication . Duarte, Ana Patrícia; R. Gomes, Daniel; Neves, José Gonçalves dasEmployees’ satisfaction with human resources management (HRM) practices has been envisaged as a solid predictor of turnover; nonetheless, how these practices may influence employee’s behavior is still an unclear process. There are suggestions that HRM practices may be distal determinants of turnover, as their effects may be mediated by more proximal variables such as perceived organizational support. This study empirically tested a model of research arising from these theoretical suggestions in a five-star hotel. The data collected from the survey of 152 workers were subjected to structural equation analyses. The results showed that the theoretical model had a strong fit to the data, giving empirical support to the prediction that satisfaction with HRM practices reduces turnover intentions, by increasing perceived organizational support. The importance of these results is discussed and interpreted from the point of view of strategic gains associated to the quality of HRM practices for the management of voluntary turnover.
- Tell me your socially responsible practices, I will tell you how attractive you are! The impact of perceived CSR on organizational attractivenessPublication . Neves, José Gonçalves das; R. Gomes, Daniel; Duarte, Ana PatríciaThis experimental study seeks to contribute to extending the current knowledge about the impact of corporate social responsibility (CSR) on organizational attractiveness (OA) by analyzing the mediating role of corporate image (CI). Previous literature suggests that CSR is positively related to CI and that CI is positively related to OA, but no study has empirically tested this. Participants (n=195) randomly received an individual survey containing a description of a company as fulfilling (high engagement condition) or not fulfilling (low engagement condition) a set of socially responsible practices and questions about the study variables. Structural equation modeling analyses reveal that the proposed model has a strong fit to the data, evidencing that the perceived level of engagement in CSR practices contributes to triggering the process that leads individuals to evaluate an organization as a good place to work. Accordingly, to attract candidates, information related to CSR should be considered by recruiters.
- As orientações internas de responsabilidade social reduzem as intenções de turnover?Publication . R. Gomes, Daniel; Duarte, Ana Patrícia; Neves, José Gonçalves das