Percorrer por autor "Vandresen, Lara"
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- Conflict management strategies used by Portuguese nurse managersPublication . Martins, MM; Trindade, Letícia De Lima; Vandresen, Lara; Amestoy, Simone Coelho; Prata, Ana Paula; Vilela, CarlosObjectives: to analyze the perception and conflict management strategies used by nurses in the management of people in Portuguese health services. Methods: descriptive, correlational study, carried out in Portuguese health services, with an intentional non-probabilistic sample, totaling 95 nurse managers. A questionnaire and Conflict Management Scale were used, analyzing the variables of managerial activities and conflict management, with the aid of software. Results: it was identified that 60% of the managers, report having to mediate conflicts daily, and the majority report adopting dialogue in conduct. However, through the Kruskal-Wallis test, it was shown that enforcement strategies in conflict management prevail (p = 0.008), with collaborative ones being more restricted to monthly intervals (p = 0.049). Conclusions: managers perceive the importance of collaboration in the mediation of conflicts, however, in their daily lives; they tend to maintain imposing behaviors, signaling for a little transformational leadership style.
- Desafios de enfermeiros gestores no trabalho em hospitais brasileiros e portugueses: Estudo de métodos mistosPublication . Vandresen, Lara; Pires, Denise Elvira Pires de; Trindade, Letícia de Lima; Ribeiro, Olga; Martins, MM; Mendes, MarianaObjetivo: analisar os desafios presentes no trabalho de enfermeiros gestores no contexto hospitalar, no Brasil e em Portugal. Método: pesquisa de métodos mistos, abordagem explanatório sequencial, realizada com enfermeiros gestores de quatro hospitais, entre março de 2019 e março de 2020. O estudo iniciou com a etapa quantitativa, aplicando um survey a 143 participantes e dados analisados por estatística analítica e inferencial. A etapa qualitativa foi realizada com 71 destes participantes utilizando entrevistas, para compreender os desafios deste trabalho, e os dados foram submetidos à análise de conteúdo. A integração dos achados foi realizada por meio de conexão de dados. Resultados: na etapa quantitativa os resultados evidenciaram que as atividades de gestão realizadas pelos enfermeiros por cenário, incluíram planejamento, gestão de pessoas, de processos assistenciais, de materiais, da qualidade e liderança, com maiores médias para os quatro primeiros. A qualitativa permitiu aprofundar os achados anteriores, contrastando a invisibilidade do planejamento, confirmando a gestão de pessoas como o desafio comum às realidades, explicando as médias nas realidades nacional e portuguesa. A integração dos achados detalhou na gestão de pessoas e liderança a relevância dos conflitos e do déficit de profissionais. Conclusão: gerenciar pessoas, processos assistenciais e materiais se mostram desafios dos enfermeiros na gestão hospitalar nos dois países. Os enfermeiros carecem de suporte estrutural e formação continuada para melhor gestão e aprimoramento do planejamento e liderança.
- Instruments for assessing professional nursing practice environments: An integrative reviewPublication . Ribeiro, Olga; Vicente, Corália Maria Fortuna de Brito; Martins, MM; Vandresen, Lara; Silva, João Miguel Almeida Ventura daObjective: To identify the instruments used to evaluate the professional nursing practice environments in the hospital context. Method: An integrative review, whose research process was conducted independently by two researchers in the period from July to August 2019 in the CINHAL, PubMed and SciELO databases. Results: Based on the inclusion and exclusion criteria, 53 studies published between 2009 and 2019 were considered for analysis. Ten instruments and three thematic areas were identified: instruments for the assessment of the nursing professional practice environments; implications of the use of instruments for the assessment of nursing professional practice environments; limitations of the instruments for the assessment of nursing professional practice environments. Conclusion: Despite the relevance of the instruments identified, this integrative review provides contributions that support the need to use specific tools to assess the nursing practice environments that include the structure, process and outcome components.
- Participatory planning and quality assessment: contributions of a nursing management technologyPublication . Vandresen, Lara; Pires, Denise Elvira Pires de; Martins, MM; Forte, Elaine Cristina Novatzki; Lorenzetti, JorgeObjective: to analyze the outcomes of participatory planning and quality assessment of the nursing care provided in a hospital ward using a nursing management technology. Method: Convergent care research focuses on research and practice intervention, developed in a hospital in southern Brazil from April to August 2016. Participatory planning and quality evaluation was performed using the PRAXIS® technology. Results: In the participatory planning, a survey of needs/problems was carried out by 33 professionals followed by 5 workshops, where mission, guiding principles, 4 priority problems, expected results, objectives and plans of activities were defined. For quality evaluation, two indicators were used: satisfaction and notification of adverse events. The evaluation was carried out with 101 patients and /or relatives, predominating “great or good”. Adverse events, 28 records, predominating medication errors. Conclusion: Participatory planning and quality assessment are essential to improve nursing care management and the PRAXIS® technological innovation has been a useful resource.
- Planejamento organizacional no contexto de pandemia por COVID-19: implicações para a gestão em enfermagemPublication . Almeida Ventura-Silva, João Miguel; Ribeiro, Olga; Reis Santos, Margarida; Alves Faria, Ana da Conceição; Vandresen, LaraObjetivo: refletir sobre o planejamento organizacional no contexto da pandemia por COVID-19 e as implicações para a gestão em enfermagem. Método: estudo téoricoreflexivo, realizado entre os dias 01 e 09 de junho de 2020 e baseado nos documentos emanados pela Direção Geral da Saúde de Portugal para o planejamento organizacional no contexto hospitalar, durante o período de 03 de março a 03 de junho de 2020. Resultados: foram identificados nove documentos do tipo normas ou orientações emitidas pela Direção Geral da Saúde, referentes às medidas para controle da pandemia da COVID-19, sendo possível a organização dos dados em duas macrocategorias: estruturas, materiais e procedimentos e exercício profissional dos enfermeiros, com enfoque no papel do enfermeiro gestor. Conclusão: a Direção-Geral da Saúde de Portugal, através da disseminação de documentos orientadores, permitiu um planejamento organizacional, ajustado às necessidades dos pacientes com COVID-19. O enfermeiro gestor teve de reorganizar a gestão de estruturas e materiais, assim como a gestão dos enfermeiros para cumprir as orientações emanadas e continuar a assegurar cuidados de qualidade aos pacientes internados em sua unidade
- Technologies used by nursing managers in Portuguese hospitalsPublication . Martins, MM; Trindade, Letícia de Lima; Vandresen, Lara; Leite, Maria José Mesquita Gomes Correia; Pereira, Carla Marina Gomes; Lumini Landeiro, Maria JoséTo analyze the association between the characteristics of nurse managers and the use of information technologies in Portuguese hospitals.
- Usefulness of information and communication technologies : portuguese nurses' lookPublication . Ribeiro, Olga; Martins, MM; Vandresen, Lara; Silva, João Miguel Almeida Ventura da; Cardoso, Maria Filomena Passos Teixeira deObjective: to identify nurses’ perception on the usefulness of information and communication technologies in their professional practice, as well as in communication among the multidisciplinary team. Method: this is a quantitative, descriptive study, of exploratory character, carried through with 3.451 nurses from 36 hospital institutions of Portugal. A questionnaire was used as a data collection instrument. In data analysis, using SPSS® resorted to descriptive statistics. Results: of the nine technologies under study, we found that regarding their usefulness in professional practice, nurses qualified as useful or very useful: Intranet (84.3%), email (79.5%), SClínico® (74.8%), Nursing Practice Support System (70.9%), Physician Support System (63.2%), newsletter (62.9), ALERT® (59.4%), Health Data Platform (42.8%) and SONHO® (31.8). Regarding its usefulness in communication among the multidisciplinary team, nurses qualified as useful or very useful: email (75.2%), Intranet (74.2%), SClínico (72.5%), Nursing Practice Support System (67.1%), Physician Support System (63.6%), ALERT® (58.9%), newsletter (57.2), Health Data Platform (40.1%) and SONHO® (29.4%). Conclusion: despite the usefulness of technologies presenting relevant percentages, it is pertinent to analyze why nurses’ perceived usefulness is superior to Intranet and email when compared with specific technologies of care data used in the hospital context.
