Browsing by Author "Basalka, Valerie"
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- Luxury brands on social mediaPublication . Basalka, Valerie; Bicho, MartaSocial media has become exceptionally important for businesses, and luxury brands are no exception to this development. The struggle to preserve the exclusive and rare image of luxury brands has led to neglect the opportunities by social media in previous years. However, it has now emerged as a crucial component of their marketing strategies. This master thesis investigates the utilization of social media by luxury brands to attract luxury shoppers. To obtain current insights, a thorough literature review was combined with a qualitative method implementing two techniques. Firstly, qualitative semi-structured interviews were conducted with luxury experts, and secondly, a content analysis was undergone on Instagram accounts of luxury brands such as Louis Vuitton, Hermès, and Jacquemus. This thesis explores the many facets of social media and luxury as well as the diverse behaviours and intentions of luxury consumers. Key findings were generated from the research: Firstly, luxury brands use various social media tactics, including storytelling, high-quality photography, video content, partnerships with influencers and celebrities, and behind-the-scenes glimpses, all while subtly integrating the luxury characteristics. Secondly, the research reveals the importance of aligning social media strategies with brand identity and values to maintain authenticity and credibility. Furthermore, the thesis emphasizes the significance of tailoring strategies for different luxury market segments, such as quiet and loud luxury brands, while also underlining the importance of understanding the target groups. Ultimately, this thesis contributes to a deeper understanding of luxury brands on social media and provides valuable insights for luxury marketers aiming to navigate social media´s complexities to attract luxury shoppers.