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Advisor(s)
Abstract(s)
Background: Due to the disturbing data that have been published, health security
has gained special notoriety. The involvement of manager nurses is a fundamental
condition to ensure high hospital safety standards. These are responsible for
promoting a safety culture in teams and for promoting safe environments.
Objective: To know what areas manager nurses consider as priority in the safety
of clients and nurses in a hospital service.
Methodology: A phenomenological qualitative study carried out through a semi-
-structured interview to 14 manager nurses of a hospital in the central region of
Portugal, chosen by convenience. Content analysis was carried out using Atlas.ti
software and Bardin methodology.
Results and Discussion: We identified 11 priority areas in client safety that reflect
concern about adverse events with higher incidence rates and their causes described
as more significant. The 12 priority areas in occupational safety are in line with
the known occupational hazards and the most frequent workplace accidents. There
are 5 categories that show a relationship between nurses ‘and clients’ safety.
Conclusion: For those interviewed, customer and professional safety are equally
important and interrelated. It is understood that health security is complex and
multidimensional and does not only imply client safety, this may be dependent on
the safety of the nurse and vice versa. They also demonstrated knowledge of the
main safety problems described in the literature.
Description
Keywords
Nursing care Patient Safety Occupational Risks Safety management
Citation
Correia, T., Martins, M.M., Forte, E., C.N. Gestão de enfermagem: áreas prioritárias na segurança de profissionais e clientes. Suplemento digital Rev ROL Enferm 2020; 43(1): 507-514