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Estratégias relacionais e comunicacionais entre os idosos institucionalizados e as famílias
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Abstract(s)
Com o aparecimento da pandemia, os idosos, enquanto um dos grupos da população de elevado risco, sofreram de forma mais intensa a distância provocada pela COVID-19. Este projeto tem como objetivo geral estudar quais as estratégias implementadas pelas Estruturas Residenciais para Pessoas Idosas (ERPI) no domínio da comunicação entre estas instituições, os próprios idosos e as respetivas famílias, implementadas durante o contexto pandémico atual. Para a execução do projeto, a opção recaiu na metodologia de base qualitativa, com a utilização de entrevistas e questionários aplicados a profissionais, idosos e familiares de duas ERPI do concelho de Torres Vedras e Monforte. Foi ainda aplicada a Escala da Depressão Geriátrica a todos os idosos entrevistados. Através deste projeto, verifica-se que o contacto físico é a estratégia de comunicação mais valorizada pelos utentes e qualquer outro tipo de comunicação pode ser benéfica para esta relação, mas sempre como complemento. Este estudo proporciona às instituições ferramentas para melhorar a relação e comunicação entre o idoso institucionalizado e os familiares, tanto em período pandémico, como após o mesmo
With the outbreak of the pandemic, the elderly, as one of the high-risk population groups, suffered more intensely from the distance caused by COVID-19. This project has the general objective of studying the strategies implemented by the Residential Structures for the Elderly (ERPI) in the field of communication between these institutions, the elderly themselves, and their families, implemented during the current pandemic context. For the implementation of the project, the choice fell on a qualitative methodology, with the use of interviews and questionnaires applied to professionals, the elderly, and family members of two ERPI in the municipality of Torres Vedras and Monforte. The Geriatric Depression Scale was also applied to all the elderly interviewed. Through this project, we verified that physical contact is the communication strategy most valued by users and any other type of communication can be beneficial for this relationship, but always as a complement. This study provides institutions with tools to improve the relationship and communication between institutionalized elderly people and their families, both during and after the pandemic period
With the outbreak of the pandemic, the elderly, as one of the high-risk population groups, suffered more intensely from the distance caused by COVID-19. This project has the general objective of studying the strategies implemented by the Residential Structures for the Elderly (ERPI) in the field of communication between these institutions, the elderly themselves, and their families, implemented during the current pandemic context. For the implementation of the project, the choice fell on a qualitative methodology, with the use of interviews and questionnaires applied to professionals, the elderly, and family members of two ERPI in the municipality of Torres Vedras and Monforte. The Geriatric Depression Scale was also applied to all the elderly interviewed. Through this project, we verified that physical contact is the communication strategy most valued by users and any other type of communication can be beneficial for this relationship, but always as a complement. This study provides institutions with tools to improve the relationship and communication between institutionalized elderly people and their families, both during and after the pandemic period
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Keywords
Estratégias relacionais Estratégias comunicacionais Gerontologia Estrutura Residencial para Pessoas Idosas Relational strategies Communication strategies Gerontology Residential Structures for Elderly People