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No-Show in Medical Appointments with Machine Learning Techniques: A Systematic Literature Review

dc.contributor.authorSalazar, Luiz Henrique
dc.contributor.authorD. Parreira, Wemerson
dc.contributor.authorFernandes, Anita
dc.contributor.authorLEITHARDT, VALDERI
dc.date.accessioned2023-02-01T18:20:10ZPT
dc.date.available2023-02-01T18:20:10ZPT
dc.date.issued2022-10-22PT
dc.date.updated2022-10-26T16:24:32Z
dc.description.abstractNo-show appointments in healthcare is a problem faced by medical centers around the world, and understanding the factors associated with no-show behavior is essential. In recent decades, artificial intelligence has taken place in the medical field and machine learning algorithms can now work as an efficient tool to understand the patients’ behavior and to achieve better medical appointment allocation in scheduling systems. In this work, we provide a systematic literature review (SLR) of machine learning techniques applied to no-show appointments aiming at establishing the current state-of-the-art. Based on an SLR following the PRISMA procedure, 24 articles were found and analyzed, in which the characteristics of the database, algorithms and performance metrics of each study were synthesized. Results regarding which factors have a higher impact on missed appointment rates were analyzed too. The results indicate that the most appropriate algorithms for building the models are decision tree algorithms. Furthermore, the most significant determinants of no-show were related to the patient’s age, whether the patient missed a previous appointment, and the distance between the appointment and the patient’s scheduling.pt_PT
dc.description.versionN/Apt_PT
dc.identifier.doi10.3390/info13110507pt_PT
dc.identifier.slugcv-prod-3065596PT
dc.identifier.urihttp://hdl.handle.net/10400.26/43555PT
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectno-show;pt_PT
dc.subjectmedical appointments;pt_PT
dc.subjecthealthcare;pt_PT
dc.subjectartificial intelligence;pt_PT
dc.subjectdata processing and managementpt_PT
dc.titleNo-Show in Medical Appointments with Machine Learning Techniques: A Systematic Literature Reviewpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleInformationpt_PT
person.familyNameSalazar
person.familyNameD. Parreira
person.familyNameFernandes
person.familyNameREIS QUIETINHO LEITHARDT
person.givenNameLuiz Henrique
person.givenNameWemerson
person.givenNameAnita
person.givenNameVALDERI
person.identifierJsOq45sAAAAJ&hl=pt-PT
person.identifier.ciencia-id0614-5834-E7F3
person.identifier.orcid0000-0002-5842-8451
person.identifier.orcid0000-0003-1896-0520
person.identifier.orcid0000-0002-2986-5353
person.identifier.orcid0000-0003-0446-9271
person.identifier.ridO-9875-2017
person.identifier.scopus-author-id47061695000
person.identifier.scopus-author-id42861207900
person.identifier.scopus-author-id35303109600
rcaap.cv.cienciaid0614-5834-E7F3 | Valderi Reis Quietinho Leithardt
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublicatione6e57c5a-2e44-4f88-aded-0b6df34e44e1
relation.isAuthorOfPublication4e0e3a69-c788-455a-81a0-679da835632e
relation.isAuthorOfPublicationab15f7c6-e882-406e-813d-2629e9cec5c8
relation.isAuthorOfPublication.latestForDiscoveryab15f7c6-e882-406e-813d-2629e9cec5c8

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