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Authors
Advisor(s)
Abstract(s)
The demand for emergency services in hospitals is a global problem affecting
health professionals and users. This overcrowding is associated with several
factors, including reduced access to other medical emergency or primary care
services, and has led to delays in the care of urgent patients. Hospital do
Esp´ırito Santo de Evora, EPE (HESE) is the largest and main hospital unit in ´
Alentejo, the one that offers greater differentiation and, in addition to receiving
patients from Central Alentejo, treats more and more patients from Alto Alen tejo, Baixo Alentejo and Alentejo Litoral. In this work, based on generalized
linear models and control charts, we analyze the inflow of users to the emer gency service, seeking to provide support for decision making by the service
management team.
Description
Keywords
control charts exploratory data analysis emergency department generalized linear models hospital user