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Authors
Abstract(s)
Ao longo das últimas décadas tem se verificado várias alterações na forma como
as instituições de ensino superior percecionam e abordam a qualidade e a sua gestão.
Devido às dinâmicas atuais do mercado de trabalho e à competitividade da oferta
formativa do mundo académico, as instituições de ensino superior devem procurar
garantir a qualidade dos seus ciclos de estudo, tendo em conta a promoção de uma
cultura institucional interna de garantia da qualidade.
A Marinha Portuguesa, mais especificamente, a Escola Naval não é alheia a esta
dinâmica, tendo-se verificado uma evolução significativa ao longo do tempo.
De forma a estudar o Sistema Integrado de Garantia da Qualidade da Escola Naval,
foi analisado o estado da arte relativamente aos estudos, considerações e normas
definidas por diferentes literaturas nesta área. Posteriormente, definiu-se os key quality
indicators e a partir destes validaram-se e integraram-se os processos em cadeia de
valor. Foram desenhados os procedimentos de qualidade definidos e abordado um
estudo de caso aplicado no 1º semestre de 2022/2023 aos alunos da Escola Naval.
Analisando a revisão de literatura e retiradas as conclusões, através de recolha e
análise de dados do estudo de caso e dos dados fornecidos pelo Centro de Investigação
Naval, foram propostas as guidelines para um Sistema Integrado de Garantia da
Qualidade da Escola Naval.
Esta proposta de modelo de garantia da qualidade tende a convergir o ensino no
aluno e a responder positivamente às lacunas identificadas através da análise de dados
e com os referenciais que o Almirante Chefe do Estado Maior da Armada definiu na
Diretiva Estratégica da Marinha
Over the last decades there have been several changes in the way higher education institutions perceive and approach quality and its management. Due to the current dynamics of the labour market and the competitiveness of the academic world's training offer, higher education institutions should seek to ensure the quality of their study cycles, considering the promotion of an internal institutional culture of quality assurance. The Portuguese Navy, more specifically, the Naval Academy is no stranger to this dynamic, and there has been a significant evolution over time. To study the Integrated Quality Assurance System of the Naval Academy, the state of the art was analyzed in relation to the studies, considerations and standards defined by different literatures in this area. Subsequently, the key quality indicators were defined and from these the processes in the value chain were validated and integrated. The defined quality procedures were designed, and a case study applied in the 1st semester of 2022/2023 to the students of the Naval Academy was addressed. Analyzing the literature review and drawing the conclusions, through collection and analysis of data from the case study and the data provided by the Naval Research Center, the guidelinesfor an Integrated Quality Assurance System of the Naval Academy were proposed. This proposed quality assurance model tends to converge student education and respond positively to the gaps identified through data analysis and with the references that the Chief of Staff of the Navy defined in the Navy's Strategic Directive.
Over the last decades there have been several changes in the way higher education institutions perceive and approach quality and its management. Due to the current dynamics of the labour market and the competitiveness of the academic world's training offer, higher education institutions should seek to ensure the quality of their study cycles, considering the promotion of an internal institutional culture of quality assurance. The Portuguese Navy, more specifically, the Naval Academy is no stranger to this dynamic, and there has been a significant evolution over time. To study the Integrated Quality Assurance System of the Naval Academy, the state of the art was analyzed in relation to the studies, considerations and standards defined by different literatures in this area. Subsequently, the key quality indicators were defined and from these the processes in the value chain were validated and integrated. The defined quality procedures were designed, and a case study applied in the 1st semester of 2022/2023 to the students of the Naval Academy was addressed. Analyzing the literature review and drawing the conclusions, through collection and analysis of data from the case study and the data provided by the Naval Research Center, the guidelinesfor an Integrated Quality Assurance System of the Naval Academy were proposed. This proposed quality assurance model tends to converge student education and respond positively to the gaps identified through data analysis and with the references that the Chief of Staff of the Navy defined in the Navy's Strategic Directive.
Description
Keywords
Melhoria Contínua Ensino superior Gestão da Qualidade Escola Naval Marinha