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Advisor(s)
Abstract(s)
Assiste-se atualmente a uma disseminação de novas tecnologias no âmbito da gestão, suportadas por sistemas de informação no domínio do processo de apoio à tomada de decisão. Estas plataformas apresentam vantagens competitivas, não só ao nível da integração de dados, como também ao nível do tratamento e visualização da informação crítica para a tomada de decisão. Face a este contexto surge o conceito de Business Intelligence (BI) com o objetivo de auxiliar o processo de tomada de decisão nas organizações, tendo em consideração os ecossistemas informacionais que as rodeiam, aos quais a Força Aérea (FA) não é alheia.
O presente Trabalho de Investigação Individual pretende avaliar a aplicabilidade do conceito de BI para apoio à tomada de decisão na FA, com particular incidência no processo de controlo da execução do Regime de Esforço (RE).
Recorrendo a uma metodologia de raciocínio indutivo, assente numa investigação qualitativa e no desenho de pesquisa de um estudo de caso, conclui-se que o conceito de BI pode traduzir-se num fator crítico de sucesso no controlo da execução do RE, permitindo melhorar a eficiência operacional através da automatização de processos e da disponibilização da informação para o apoio à tomada de decisão.
We are currently witnessing to a dissemination of new technologies in the field of management, based on information systems in decision-making process domain. These platforms have competitive advantages not only on data integration levels, but also regarding the critical information treatment and visualization, both critical for the decision-making process. Concerning this context, the concept of Business Intelligence (BI) is emerging with the purpose of assisting the decision-making process of the organizations, considering the informational environments surrounding them, from which Portuguese Air Force (PrtAF) is not indifferent. This research work intends to evaluate the applicability of the BI concept for decision-making in the PrtAF, with emphasis on the Effort Regime (ER) execution and control process. Based on an inductive reasoning methodology, qualitative research and a case study design, it can be concluded that the BI concept applied to decision making process, is a critical success factor, in supporting the ER execution control, enabling operational efficiency improvement by automating processes and providing information to support decision-making.
We are currently witnessing to a dissemination of new technologies in the field of management, based on information systems in decision-making process domain. These platforms have competitive advantages not only on data integration levels, but also regarding the critical information treatment and visualization, both critical for the decision-making process. Concerning this context, the concept of Business Intelligence (BI) is emerging with the purpose of assisting the decision-making process of the organizations, considering the informational environments surrounding them, from which Portuguese Air Force (PrtAF) is not indifferent. This research work intends to evaluate the applicability of the BI concept for decision-making in the PrtAF, with emphasis on the Effort Regime (ER) execution and control process. Based on an inductive reasoning methodology, qualitative research and a case study design, it can be concluded that the BI concept applied to decision making process, is a critical success factor, in supporting the ER execution control, enabling operational efficiency improvement by automating processes and providing information to support decision-making.
Description
Keywords
Business Intelligence Regime de esforço Força Aérea Portuguesa Effort regime Portuguese Air Force