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Abstract(s)
O aumento da utilização social da tatuagem, como resultado ao desenvolvimento e
crescimento da indústria associada a este tipo de arte corporal, deu lugar ao alargamento do
espetro dos indivíduos interessados na tatuagem, disseminando o fenómeno pelos diversos
níveis sociais, diminuindo a associação mais imediatista da tatuagem a grupos sociais
desviantes. A tatuagem acaba por penetrar em “ambientes profissionais” (institucionais) em
que não era comum ser vista, como é o caso das forças de segurança. A atividade policial e
a imagem institucional das forças de segurança é caracterizada pela exposição social, uma
vez que a sua atividade passa pela comunicação com o cidadão. Neste sentido, a aparência
individual não se pode entender dissociada da imagem institucional, assumindo-se como
forte indicador da qualidade do serviço percecionado, importando por isso perceber se a
tatuagem enquanto adorno corporal implica uma afetação direta na perceção do cidadão
sobre essa mesma imagem institucional. A PSP plasma em normativo interno a preocupação
institucional relativamente a este tipo de matéria. A investigação centra-se no estudo daquilo
que será a expectativa social face à presença de tatuagens em polícias, mensurando a sua
tolerância e a rigidez do normativo institucional imposto a polícias. Foi implementado um
inquérito por questionário, numa perspetiva externa, e aplicadas entrevistas a elementos
policiais. Os resultados revelaram bons índices de tolerância para com tatuagens visíveis;
porém, diferenciando entre as tatuagens de alto impacto (cara, cabeça, mãos e pescoço), nas
quais a tolerância é significativamente mais reduzida. Não foram encontradas diferenças
significativas quanto à tolerância da tatuagem segundo o género do polícia, sendo que o fator
geracional assumiu relevo no que à tolerância da tatuagem diz respeito.
The increase in the social use of tattooing, as a result of the development and growth of the industry associated with this type of body art, has given rise to a widening of the spectrum of individuals interested in tattooing, disseminating the phenomenon across the various social levels, reducing the more immediate association of tattooing with deviant social groups. Tattooing ends up penetrating in "professional environments" (institutional) where it was not commonly seen, as is the case of the security forces. The police activity and the institutional image of the security forces is characterised by social exposure, since their activity involves communication with the citizen. In this sense, the individual appearance cannot be dissociated from the institutional image, assuming itself as a strong indicator of the perceived quality of service, so it is important to understand if tattooing as a body adornment implies a direct affect on the citizen's perception of that same institutional image. The PSP sets out in internal regulations the institutional concern regarding this type of matter. This research focuses on the study of what will be the social expectation regarding the presence of tattoos on police officers, measuring their tolerance and the rigidity of the institutional norms imposed on police officers. A questionnaire survey was implemented, from an external perspective, and interviews with police officers were applied. The results revealed good tolerance rates towards visible tattoos; however, differentiating between high impact tattoos (face, head, hands and neck), in which tolerance is significantly lower. No significant differences were found regarding tattoo tolerance according to the police officer's gender, being that the generational factor assumed relevance in what concerns tattoo tolerance.
The increase in the social use of tattooing, as a result of the development and growth of the industry associated with this type of body art, has given rise to a widening of the spectrum of individuals interested in tattooing, disseminating the phenomenon across the various social levels, reducing the more immediate association of tattooing with deviant social groups. Tattooing ends up penetrating in "professional environments" (institutional) where it was not commonly seen, as is the case of the security forces. The police activity and the institutional image of the security forces is characterised by social exposure, since their activity involves communication with the citizen. In this sense, the individual appearance cannot be dissociated from the institutional image, assuming itself as a strong indicator of the perceived quality of service, so it is important to understand if tattooing as a body adornment implies a direct affect on the citizen's perception of that same institutional image. The PSP sets out in internal regulations the institutional concern regarding this type of matter. This research focuses on the study of what will be the social expectation regarding the presence of tattoos on police officers, measuring their tolerance and the rigidity of the institutional norms imposed on police officers. A questionnaire survey was implemented, from an external perspective, and interviews with police officers were applied. The results revealed good tolerance rates towards visible tattoos; however, differentiating between high impact tattoos (face, head, hands and neck), in which tolerance is significantly lower. No significant differences were found regarding tattoo tolerance according to the police officer's gender, being that the generational factor assumed relevance in what concerns tattoo tolerance.
Description
Keywords
Tatuagem – Sociedade – Polícia – Aparência Profissional – Perceção Sociedade Polícia Aparência Profissional Perceção Tataugem Society Police Professional Appearance Perception