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Abstract(s)
O presente relatório de estágio enquadra-se no âmbito do trabalho final do Mestrado em Gestão de Recursos Humanos da Universidade Europeia – Laureate International Universities. O estágio teve a duração de 300 horas e visava desenvolver a implementação de um sistema de gestão de desempenho na empresa Parques Sintra – Monte da Lua, S. A. (PSML), empresa gestora do Património Cultural de Sintra, no departamento de Recursos Humanos dentro da área de desenvolvimento.
Ao longo do relatório são abordados temas como o sistema de gestão de desempenho, avaliação de desempenho, modelos de avaliação, erros, escalas de classificação e o momento de feedback. Numa parte final são também descritas as atividades realizadas, bem como dadas sugestões e pontos a melhorar, tendo como base a revisão de literatura elaborada.
The present Internship Report falls within the scope of the final work of the Master in Human Resource Management at the European University - Laureate International Universities. The internship lasted 300 hours and was aimed at developing the implementation of a performance management system at the company Parques de Sintra – Monte da Lua, SA (PSML), Sintra's Cultural Heritage Sites management company, within the Human Resources department within the area of development. Over of the report are addressed topics such as performance management system, performance evaluation, evaluation models, errors, rating scales and the moment of feedback. In a final part are also described the activities carried out, as well as given suggestions and points to improve, based on the literature review elaborated.
The present Internship Report falls within the scope of the final work of the Master in Human Resource Management at the European University - Laureate International Universities. The internship lasted 300 hours and was aimed at developing the implementation of a performance management system at the company Parques de Sintra – Monte da Lua, SA (PSML), Sintra's Cultural Heritage Sites management company, within the Human Resources department within the area of development. Over of the report are addressed topics such as performance management system, performance evaluation, evaluation models, errors, rating scales and the moment of feedback. In a final part are also described the activities carried out, as well as given suggestions and points to improve, based on the literature review elaborated.
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Keywords
Recursos Humanos Avaliação de Desempenho Gestão de Desempenho Avaliação por Competências Avaliação por Objetivos