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O policiamento nas redes sociais no âmbito da prevenção e investigação criminais
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Advisor(s)
Abstract(s)
No espaço digital, tal como no espaço físico, desenvolvem-se comportamentos que
afetam de igual forma a vida em sociedade. Face ao exponencial aumento da utilização das
redes sociais e, sobretudo, da sua dependência por parte dos cidadãos, é fundamental policiar
estas plataformas. Desta forma, surge a nossa problemática: Qual é a atuação das Forças e
Serviços de Segurança no âmbito do policiamento nas redes sociais?
O presente trabalho tem como objetivo geral analisar a atuação das Forças e Serviços
de Segurança no âmbito do policiamento nas redes sociais. De forma sequencial, foram
definidos objetivos específicos, designadamente, caracterizar o policiamento nas redes
sociais, descrever a atuação da Guardia Civil no policiamento nas redes sociais, descrever a
atuação da Guarda Nacional Republicana no policiamento nas redes sociais e, por fim,
analisar o sistema de policiamento nas redes sociais na Guarda Nacional Republicana.
A metodologia presente nesta investigação baseia-se numa lógica dedutiva, focandose
em dois estudos de caso, Guardia Civil e Guarda Nacional Republicana. Desta forma, foi
privilegiada uma abordagem qualitativa, com recurso à análise documental e entrevistas
semidiretivas, que através de um raciocínio de análise, do geral para o particular, permitiram
chegar às conclusões.
Concluímos que as redes sociais são um excelente meio à disposição das Forças e
Serviços de Segurança para comunicarem com a sociedade. Quer através da divulgação de
conselhos ou informações, não só em situações de crise, mas também no dia-a-dia, quer para
desenvolverem ações de prevenção e investigação criminais. Face à migração de alguns
crimes para o espaço virtual, bem como dos seus atos preparatórios e indícios, é urgente que
as Forças e Serviços de Segurança policiem de forma proativa e ética as redes sociais
elevando, desta forma, o sentimento de segurança ao espaço virtual.
Deste modo, conclui-se que o policiamento nas redes sociais contribui de forma
significativa para a obtenção de vantagens operacionais, traduzindo-se no aumento do
sucesso das missões policiais. No fundo, este trabalho pretende ser catalisador para a
implementação de um sistema de policiamento nas redes sociais, na Guarda Nacional
Republicana.
In digital space, as in physical space, behaviors that affect life in society are developed. Faced with the exponential increase in the use of social networks and, above all, citizen’s addiction to it, it is vital for police to monitor these platforms. Therefore, our problem arises: What do Security Forces and Services do in the scope of policing social networks? The present work main objective is to analyze the performance of Security Forces and Services in the scope of policing social networks. In a sequential way, specific objectives were defined, namely, to characterize policing in social networks, to describe Guardia Civil role in policing social networks, to describe Guarda Nacional Republicana’s role in policing social networks and, finally, to analyze Guarda Nacional Republicana’s policing system in social networks. The methodology used in this investigation is based on a deductive logic, focusing on two case studies, Guardia Civil and Guarda Nacional Republicana. Therefore, a qualitative approach was favored, using document analysis and semi-directive interviews, which, through an analysis reasoning, from the general to the particular, allowed us to reach the conclusions. We conclude that social networks are an excellent way for Security Forces and Services to communicate with society. Whether through the dissemination of advice or information, not only in crisis situations, but also in day-to-day activities, or to develop criminal prevention and investigation actions. Due to the migration of some crimes to the virtual space, as well as its preparatory acts and indications, it is urgent that Security Forces and Services proactively and ethically police social networks, thus increasing the sense of security in the virtual space. This way, it can be concluded that policing in social networks contributes significantly to obtaining operational advantages, which translates into increasing the success of police missions. This work intends to be a catalyst for the implementation of a policing system in social networks in Guarda Nacional Republicana.
In digital space, as in physical space, behaviors that affect life in society are developed. Faced with the exponential increase in the use of social networks and, above all, citizen’s addiction to it, it is vital for police to monitor these platforms. Therefore, our problem arises: What do Security Forces and Services do in the scope of policing social networks? The present work main objective is to analyze the performance of Security Forces and Services in the scope of policing social networks. In a sequential way, specific objectives were defined, namely, to characterize policing in social networks, to describe Guardia Civil role in policing social networks, to describe Guarda Nacional Republicana’s role in policing social networks and, finally, to analyze Guarda Nacional Republicana’s policing system in social networks. The methodology used in this investigation is based on a deductive logic, focusing on two case studies, Guardia Civil and Guarda Nacional Republicana. Therefore, a qualitative approach was favored, using document analysis and semi-directive interviews, which, through an analysis reasoning, from the general to the particular, allowed us to reach the conclusions. We conclude that social networks are an excellent way for Security Forces and Services to communicate with society. Whether through the dissemination of advice or information, not only in crisis situations, but also in day-to-day activities, or to develop criminal prevention and investigation actions. Due to the migration of some crimes to the virtual space, as well as its preparatory acts and indications, it is urgent that Security Forces and Services proactively and ethically police social networks, thus increasing the sense of security in the virtual space. This way, it can be concluded that policing in social networks contributes significantly to obtaining operational advantages, which translates into increasing the success of police missions. This work intends to be a catalyst for the implementation of a policing system in social networks in Guarda Nacional Republicana.
Description
Keywords
Policiamento Redes Sociais Cibersegurança Guardia Civil Guarda