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Advisor(s)
Abstract(s)
O presente Trabalho de Investigação Individual, realizado no âmbito do Curso de Estado-Maior Conjunto 2019/2020, teve como objeto de estudo a utilização de sistemas de Business Intelligence (BI) no apoio à tomada de decisão, de forma a identificar possíveis contributos tendentes à implementação do BI para apoio à tomada de decisão nas Unidades Regimentais (UnReg) do Exército Português (EP).
Metodologicamente, a investigação seguiu um raciocínio indutivo, assente numa estratégia de investigação mista, substanciada num desenho de pesquisa grounded theory e assente na interpretação de dados recolhidos por pesquisa documental, entrevista semiestruturada e por inquéritos por questionário aos Comandantes das UnReg.
Como principais resultados, releva-se que: o BI se encontra em funcionamento e em desenvolvimento no EP, carecendo, contudo, de definição concreta de uma política de utilização; a amostra inquirida considera o Pessoal, as Finanças, o Material e as Operações como as áreas consideradas mais relevantes para o BI para apoio à tomada de decisão nas UnReg; Em relação ao data governance, está em falta uma política transversal para o EP; o reconhecimento existente das vantagens do BI será benéfico para a sua integração nas UnReg; e uma alternativa vantajosa ao self-service BI será o BI corporativo segmentado.
The present Individual Research Work, carried out within the scope of the Joint Staff Course 2019/2020, had as object of study the use of Business Intelligence (BI) systems to support decision making, in order to identify possible contributions towards the implementation of BI to support decision making in the Portuguese Army (EP) Regimental Units. Methodologically, the research followed an inductive reasoning, based on a mixed research strategy, substantiated by a grounded theory research design and based on the interpretation of data collected by documentary research, semi-structured interview and questionnaire surveys to the Commanders of the Regimental Units. As main results, it is worth mentioning that: BI is in operation and under development in the EP, but it lacks a concrete definition of a usage policy; the surveyed sample considers Personnel, Finance, Material and Operations as the most relevant areas for BI to support decision making in the Regimental Units; in relation to data governance, a transversal policy is lacking in the EP; the existing recognition of the advantages of BI will be beneficial for its integration in the Regimental Units; and a beneficial alternative to self-service BI will be segmented corporate BI.
The present Individual Research Work, carried out within the scope of the Joint Staff Course 2019/2020, had as object of study the use of Business Intelligence (BI) systems to support decision making, in order to identify possible contributions towards the implementation of BI to support decision making in the Portuguese Army (EP) Regimental Units. Methodologically, the research followed an inductive reasoning, based on a mixed research strategy, substantiated by a grounded theory research design and based on the interpretation of data collected by documentary research, semi-structured interview and questionnaire surveys to the Commanders of the Regimental Units. As main results, it is worth mentioning that: BI is in operation and under development in the EP, but it lacks a concrete definition of a usage policy; the surveyed sample considers Personnel, Finance, Material and Operations as the most relevant areas for BI to support decision making in the Regimental Units; in relation to data governance, a transversal policy is lacking in the EP; the existing recognition of the advantages of BI will be beneficial for its integration in the Regimental Units; and a beneficial alternative to self-service BI will be segmented corporate BI.
Description
Keywords
Business Intelligence Tomada de decisão Exército Português Unidade Regimental SQL Server Enterprise Decision making Portuguese Army Regimental units