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Tomada de decisão em operações de fiscalização de trânsito: estudo comparativo entre polícias com e sem formação específica
| Name: | Description: | Size: | Format: | |
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| 1.58 MB | Adobe PDF |
Authors
Abstract(s)
Decidir faz parte do quotidiano do Homem. No processo decisório, depara-se com
limitações que influenciam a sua decisão, como limitações de processamento e memória,
de tempo, e escassez de informação. O decisor policial confronta-se com os mesmos
problemas, no entanto, enfrenta frequentemente situações que exigem uma resposta
imediata tendo que decidir sob stress elevado, condicionado pelas limitações humanas,
escrutínio e por vezes subordinado a pressões sociais, institucionais e políticas. As
limitações cognitivas obrigam o decisor a recorrer a estratégias de simplificação, não
procurando decisões ideais mas satisfatórias.
O intuito deste estudo procura aferir da existência de semelhanças ou diferenças no
processo decisório de polícias com e sem formação específica de trânsito aquando da
seleção de veículos para fiscalizar. Realizou-se um estudo naturalista, recorrendo à
simulação de uma operação de fiscalização de trânsito e os dados foram obtidos com
recurso à técnica pensar alto estimulado retrospetivamente e uma entrevista realizada a
20 polícias do género masculino muito experientes.
Os resultados obtidos foram posteriormente analisados e comparados com os do
estudo de Veríssimo (2017). Procurou-se percecionar o impacto da formação e perceber
até que ponto influencia o processo de tomada de decisão de dar a ordem de paragem
aos veículos para fiscalizar. Os resultados mostram a inexistência de um padrão único de
decisão para os dois grupos de polícias (com e sem formação de trânsito).
Deciding is part of man's daily life. In the decision-making process, he is faced with limitations that influences his decision, such as processing and memory limitations, time and information scarcity. The police decision maker confronts himself with the same problems, however, he frequently faces situations that demand an immediate response having to decide under high stress, conditioned by human limitations, scrutiny and sometimes subordinated to social, institutional and political pressures. Cognitive limitations obligates the decision-maker to use simplification strategies, not seeking ideal but satisfactory decisions. The purpose of this study is to verify the existence of similarities or differences of police decision-making with and without specific traffic training when selecting vehicles to monitor. A naturalistic study was carried out, using the simulation of a traffic control operation and the data were obtained using the technique of retrospectively stimulated thinking out loud and an interview with 20 very experienced male police officers. The results obtained were analyzed and compared with the study of Veríssimo (2017). It was sought to understand the impact of training and to realize how much it influences the process of the decision-making when giving an order to pull over the vehicles to supervise. The results show the lack of a single decision pattern for the two police groups (with and without traffic training).
Deciding is part of man's daily life. In the decision-making process, he is faced with limitations that influences his decision, such as processing and memory limitations, time and information scarcity. The police decision maker confronts himself with the same problems, however, he frequently faces situations that demand an immediate response having to decide under high stress, conditioned by human limitations, scrutiny and sometimes subordinated to social, institutional and political pressures. Cognitive limitations obligates the decision-maker to use simplification strategies, not seeking ideal but satisfactory decisions. The purpose of this study is to verify the existence of similarities or differences of police decision-making with and without specific traffic training when selecting vehicles to monitor. A naturalistic study was carried out, using the simulation of a traffic control operation and the data were obtained using the technique of retrospectively stimulated thinking out loud and an interview with 20 very experienced male police officers. The results obtained were analyzed and compared with the study of Veríssimo (2017). It was sought to understand the impact of training and to realize how much it influences the process of the decision-making when giving an order to pull over the vehicles to supervise. The results show the lack of a single decision pattern for the two police groups (with and without traffic training).
Description
Keywords
Polícia de Segurança Pública tomada de decisão atividade policial operação de fiscalização de trânsito simulação