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Characterization and comparison of the quality indicators of the group exercise fitness instructor, considering the intervenient, gender and age
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Orientador(es)
Resumo(s)
Aim: The aim of this study is to characterize and compare the quality indicators of the group
exercise fitness instructor, considering the intervenient (owner/general managers; technical
managers; trainers; instructors; participants), gender (female; male) and age (<21 years old;
21-30 years old; 31-40 years old; > 40 years old).
Material and Methods: 100 interviews were applied (32,54±6,36 years old) and, through the
content analysis technique, was reached a theoretical categorical model with 25 categories,
grouped into 4 general dimensions. After that, the Chi-square test was used to test the
frequency with which the sample participants are divided into the groups of the qualitative
variable (intervenient, gender and age) is whether or not identical (Maroco, 2010).
Results: Considering the intervenient there are significant differences in image (Professional
Quality), sympathy (Relational Quality) and fitness level (Technical Quality). In gender, the
significant differences are in gaiety, empathy, availability (Relational Quality), fitness level
and technical execution (Technical Quality). Finally, in age, there are significant differences
in assiduity, dedication (Professional Quality) and in the empathy (Relational Quality)
Conclusion: The organizations (gyms) can and should train their employees (fitness
instructors), in order to establish behavioral standards, considering the participants
characteristics to, by that, increase their satisfaction and loyalty levels.
Descrição
Palavras-chave
Fitness Instructor Quality Age Gender Intervenient
Contexto Educativo
Citação
Editora
[Ibrahim Erdemir]