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Publication
Fatores que regulam o insucesso no contexto escolar em Portugal
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 5.75 MB | Adobe PDF |
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Abstract(s)
A capacidade de inovação desenvolvida por empresas, organizações e instituições é determinante para o sucesso das mesmas no Mercado. O aperfeiçoamento do produto e/ou serviço tem influência imediata sob a fidelização do consumidor.
Esta pesquisa tem como objetivo central analisar os fatores que fomentam o insucesso escolar numa perspetiva económica, sociológica e cultural. Tem também como propósitos expor o estado atual do ensino português relativamente a técnicas de ensino e ao insucesso escolar e examinar o papel das ferramentas de Marketing e de Design na resolução de questões de natureza multidisciplinar e complexa, neste caso a Educação. A metodologia utilizada compreende a realização de workshops, com a participação de alunos, professoras e auxiliares da Escola Secundária do Lumiar bem como a revisão literária da problemática supracitada.
As seguintes hipóteses orientam esta investigação: a relação entre a educação, enquanto serviço e a taxa de abandono escolar; a comparação entre os métodos de ensino tradicional, usualmente utilizados no sistema português e os métodos mais contemporâneos; e o resultado da introdução de ferramentas de Design em Gestão.
Na perspetiva dos participantes do workshop a qualidade do ensino fica muito aquém das expectativas dos alunos e dos pais logo o serviço educação não é lapidado de forma a suprimir as dificuldades de aprendizagem o que se traduz numa elevada taxa de abandono escolar.
Os métodos de ensino da escola em questão são antiquados, não acompanham nem a tecnologia nem o potencial dos alunos dando origem a uma elevada taxa de retenção.
The successful outcome and sustainable performance of companies, organizations and institutions in the contemporary Market rely on their capacity to innovate. Customer loyalty is a direct result of how products and services are improved and tailored. Through a multidisciplinary approach comprising economic, sociological and cultural perspectives, this research aims to analyze the factors that promote school failure. In addition, it will be examined the current state of the Portuguese educational system and the extent to which, under the light of Marketing and Design tools, the fragilities of this complex system can be surpassed. The methodology of this study comprehends both workshops- involving students, teachers and auxiliary staff from Lumiar Secondary School- and literature review. The following hypotheses guide this research: the relationship established between Education, provided as a service, and school dropout rates; the comparison between more traditional teaching methods, frequently adopted by the Portuguese system, and those considered more contemporary; and the effects of design management tools when introduced on educational structures. The workshop revealed that the quality of teaching and levels of satisfaction fall short on meeting the expectations of students and parents. Hence, it is possible to conclude that the high percentage of school dropout reflects how the service provided in this sector does not fit most learning needs and difficulties. At the same time, the traditional teaching method does not coincide with the technologies available in the market nor the potential of the students, elements that influence school failure rates.
The successful outcome and sustainable performance of companies, organizations and institutions in the contemporary Market rely on their capacity to innovate. Customer loyalty is a direct result of how products and services are improved and tailored. Through a multidisciplinary approach comprising economic, sociological and cultural perspectives, this research aims to analyze the factors that promote school failure. In addition, it will be examined the current state of the Portuguese educational system and the extent to which, under the light of Marketing and Design tools, the fragilities of this complex system can be surpassed. The methodology of this study comprehends both workshops- involving students, teachers and auxiliary staff from Lumiar Secondary School- and literature review. The following hypotheses guide this research: the relationship established between Education, provided as a service, and school dropout rates; the comparison between more traditional teaching methods, frequently adopted by the Portuguese system, and those considered more contemporary; and the effects of design management tools when introduced on educational structures. The workshop revealed that the quality of teaching and levels of satisfaction fall short on meeting the expectations of students and parents. Hence, it is possible to conclude that the high percentage of school dropout reflects how the service provided in this sector does not fit most learning needs and difficulties. At the same time, the traditional teaching method does not coincide with the technologies available in the market nor the potential of the students, elements that influence school failure rates.
Description
Keywords
Gestão Design Educação Inovação Produtividade