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Advisor(s)
Abstract(s)
As instituições militares são, por excelência, suscetíveis acolhedoras de conflitos,
em consequência, da distribuição de diversas tarefas, da especificidade dos trabalhos, da
variedade de ambientes operacionais, da natureza das equipas que as compõem e das
opiniões opostas.
Assim sendo, o presente estudo tem como objetivos: identificar as estratégias de
resolução de conflito que os militares mais utilizam para gerirem os conflitos em que se
vêm envolvidos; verificar se existem diferenças significativas nas estratégias de
resolução de conflito em função dos fatores demográficas; e por fim, verificar as
relações entre as estratégias de resolução de conflito e os fatores demográficas.
Perante o exposto, utilizou-se um método de estudo de caráter exploratório e de
abordagem quantitativa, recorrendo ao inquérito por questionário para a recolha de
dados, designado por “Estratégias para a Resolução do Conflito” da autoria de Jesuíno
(1992). Os dados recolhidos foram tratados e processados com recurso ao software
SPSS (Statistical Package for the Social Sciences). A amostra em estudo foi constituída
por (N=109) militares da Marinha de Guerra da Guiné-Bissau (MGGB).
Os resultados obtidos revelam que os militares da MGGB têm baixa
discriminação das diversas estratégias de resolução de conflito, que existem algumas
diferenças significativas entre os militares de diferentes Habilitações Literárias e entre
as Categorias ao nível das estratégias de resolução de conflito. No que concerne as
relações entre as variáveis, constatou-se que não existem associações entre as variáveis
demográficas e as estratégias de resolução de conflito. Concluiu-se ainda que os
militares recorrem às várias estratégias de resolução de conflito, sendo que a estratégia
de Compromisso parece estar mais presente, seguida da estratégia de Competição e, por
fim, a estratégia de Evitamento que foi a menos evidenciada.
Military institutions are quintessentially susceptible of conflicts because of the different tasks they have, the specificity of the jobs, the operating environments variety, the nature of the teams that compose them and opposing opinions. Therefore, this study aims to identify the conflict resolution strategies that the military get into, check if there are significant differences in the conflict resolution strategies according to the demographic factors, and finally, check the relations between the conflict resolution strategies and the demographic variables factors. Based on the foregoing considerations, it was decided to perform an exploratory study about quantitative approach considering the questionnaire to collect data, known as ‘’Strategies for Conflict Resolution’’ whose author is Jesuíno (1992). The collected data were treated and processed by SPSS (Statistical Package for the Social Sciences) software. The studying sample was made up of (N=109) Guinea Bissau navy military (MGGB). The obtained results reveal that the MGGB military have low discrimination from the different conflict resolution strategies, that there are some significant differences between military with different academic qualifications, and between categories, at the conflict resolution strategies level. Regarding the variables’ relations, it was found that there are no associations between demographic variables and conflict resolution strategies. It was also concluded that the military use the various conflict resolution strategies, being that the Compromising strategy seems to be more present, followed by Competing, lastly the Avoiding strategy was the less evidenced.
Military institutions are quintessentially susceptible of conflicts because of the different tasks they have, the specificity of the jobs, the operating environments variety, the nature of the teams that compose them and opposing opinions. Therefore, this study aims to identify the conflict resolution strategies that the military get into, check if there are significant differences in the conflict resolution strategies according to the demographic factors, and finally, check the relations between the conflict resolution strategies and the demographic variables factors. Based on the foregoing considerations, it was decided to perform an exploratory study about quantitative approach considering the questionnaire to collect data, known as ‘’Strategies for Conflict Resolution’’ whose author is Jesuíno (1992). The collected data were treated and processed by SPSS (Statistical Package for the Social Sciences) software. The studying sample was made up of (N=109) Guinea Bissau navy military (MGGB). The obtained results reveal that the MGGB military have low discrimination from the different conflict resolution strategies, that there are some significant differences between military with different academic qualifications, and between categories, at the conflict resolution strategies level. Regarding the variables’ relations, it was found that there are no associations between demographic variables and conflict resolution strategies. It was also concluded that the military use the various conflict resolution strategies, being that the Compromising strategy seems to be more present, followed by Competing, lastly the Avoiding strategy was the less evidenced.
Description
Keywords
Estratégias de Resolução de Conflito, Categorias, Habilitações Literárias, Compromisso. Conflict resolution strategies; categories; academic qualifications; Compromissing.