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A importância do líder na Gestão de emoções no contexto de operações em áreas edificadas
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Abstract(s)
O presente trabalho, intitulado “A importância do Líder na gestão de emoções no
contexto de operações em áreas edificadas”, tem como principal objetivo contribuir com
uma ferramenta que os líderes do Exército Português possam seguir quando
enquadrados neste tipo de operações. Pretende-se identificar quais as emoções
diretamente ligadas às operações em áreas edificadas, bem como os estilos de liderança
mais indicados para usar nesta tipologia de operações. Por forma a conseguir responder
melhor aos objetivos do trabalho abarcaram-se ainda os fatores de desempenho, com o
intuito de conseguir identificar quais os estilos de liderança e emoções que mais diretamente concorrem para um desempenho superior de uma força em operações em áreas edificadas.
Para o estudo foi implementado um inquérito constituído por um questionário a
aplicar aos subordinados, o qual engloba dezassete dimensões relativas às emoções, três dos fatores de critério e três dos estilos de liderança, e ainda um outro questionário a aplicar aos comandantes com exatamente os mesmos itens mas por forma a percecionar o ponto de vista do próprio comandante. O inquérito foi aplicado a uma amostra de 149 militares, os quais foram d ivididos em três categorias: 23 Oficiais Subalternos e Capitães, 17 Sargentos e 109 Praças.
No que toca às dimensões das emoções, tanto os subordinados como os
comandantes deram ênfase às mesmas emoções identificando as que mais sentiam e as
que melhor concorriam para um desempenho superior, a confiança, o entusiasmo, a flexibilidade, o trabalho de equipa e a coesão, a motivação, a concentração, a vivacidade e o auto-controlo, e as que concorriam para um mau desempenho o stress, a ansiedade e a paciência. Relativamente aos estilos de liderança, que devem ser utilizados em áreas edificadas, apesar destes dependerem de comandante para comandante, identificaram-se o estilo participativo e o estilo por delegação como aqueles que obtêm resultados melhores neste tipo de ambiente e o estilo diretivo como o que obtém piores resultados.
Abstract The present work is entitled "The Importance of the Leader in the management of emotions in the context of Urban Operations", and aims to contribute as a tool to the leaders of the portuguese army to follow when framed in such operations. This work intends to identify which emotions are directly related to urban operations, as well as the most appropriate leadership styles to be used in this type of operations. In order to achieve better responses to the objectives of the work we also approached performance factors so that we can identify the leadership styles and emotions that most directly contribute to an extraordinary performance of a force in urban operations. For the study, a survey was implemented consisting of a questionnaire to apply to the subordinates, which encompasses seventeen dimensions related to emotions, three of the performance factors and three of the leadership styles, and still another questionnaire to apply to the commanders was implemented with exactly the same items to identify the point of view of the commander himself. The survey was administered to a sample of 149 militaries divided into three categories (23 Captains and Junior Officers, 17 Sergeants and 109 Squares). As far as the dimensions of emotions are concerned, both subordinates and commanders gave emphasis to the same emotions identifying the ones they felt the most and those which better competed for superior performance such as confidence, enthusiasm, flexibility, teamwork and cohesion, motivation, concentration, liveliness and self-control and identified stress, anxiety and patience as emotions causing poor performance. Regarding the leadership styles that should be used in urban operations, despite varying from commander to commander, the participative style and style by delegation were identified as those getting the best results in this type of operations and the directive style as the one to prove worse results.
Abstract The present work is entitled "The Importance of the Leader in the management of emotions in the context of Urban Operations", and aims to contribute as a tool to the leaders of the portuguese army to follow when framed in such operations. This work intends to identify which emotions are directly related to urban operations, as well as the most appropriate leadership styles to be used in this type of operations. In order to achieve better responses to the objectives of the work we also approached performance factors so that we can identify the leadership styles and emotions that most directly contribute to an extraordinary performance of a force in urban operations. For the study, a survey was implemented consisting of a questionnaire to apply to the subordinates, which encompasses seventeen dimensions related to emotions, three of the performance factors and three of the leadership styles, and still another questionnaire to apply to the commanders was implemented with exactly the same items to identify the point of view of the commander himself. The survey was administered to a sample of 149 militaries divided into three categories (23 Captains and Junior Officers, 17 Sergeants and 109 Squares). As far as the dimensions of emotions are concerned, both subordinates and commanders gave emphasis to the same emotions identifying the ones they felt the most and those which better competed for superior performance such as confidence, enthusiasm, flexibility, teamwork and cohesion, motivation, concentration, liveliness and self-control and identified stress, anxiety and patience as emotions causing poor performance. Regarding the leadership styles that should be used in urban operations, despite varying from commander to commander, the participative style and style by delegation were identified as those getting the best results in this type of operations and the directive style as the one to prove worse results.
Description
Keywords
Liderança Emoções Operações em Áreas Edificadas
Citation
Publisher
Academia Militar. Direção de Ensino