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O efeito mediador da satisfação na relação entre a liderança transformacional e engagement
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Abstract(s)
Este estudo teve como principal objetivo de explorar o efeito mediador da satisfação na relação entre a liderança transformacional e engagement.
A amostra desta pesquisa é composta por 242 participantes de diversas nacionalidades e residentes de países diferentes, trabalhadores, entre 18 e 64 anos. No questionário além das questões sociodemográficas, recorreu-se a três instrumentos de medidas para medir as variáveis de estudo, para medir a variável da liderança transformacional, foi utilizada uma versão ajustada do Questionário de Liderança Multifatorial (Multifactor Leadership Questionnaire - MLQ) na versão de 2004, formulário 5X (Avolio & Bass, 2004), para medir a satisfação no trabalho, foi utilizada uma escala criada por Warr, Cooke e Wall (1979) e adaptada para a população portuguesa por Santos, Sousa e Gonçalves (2018) e para o engagement foi utilizada a versão reduzida da "Escala de Utrecht: Work Engagement Scale" (Schaufeli, Bakker & Salanova, 2006). Os resultados obtidos confirmam a hipótese de que a satisfação no trabalho medeia de forma significativa a relação entre a liderança transformacional e o engagement, evidenciando o papel crucial da satisfação no trabalho em todas as dimensões da liderança transformacional e engagement.
Este estudo fornece uma base para que gestores de recursos humanos formulem políticas mais alinhadas com as melhores práticas para aumentar a satisfação e o engagement, promovendo um ambiente de trabalho mais produtivo e satisfatório.
This study's main objective was to explore the mediating effect of satisfaction in the relationship between transformational leadership and engagement. The sample for this research is made up of 242 participants of different nationalities and residents of different countries, workers, between 18 and 64 years old. In the questionnaire, in addition to sociodemographic questions, three measurement instruments were used to measure the study variables. To measure the transformational leadership variable, an adjusted version of the Multifactor Leadership Questionnaire (MLQ) was used in the version of 2004, form 5X (Avolio & Bass, 2004), to measure job satisfaction, a scale created by Warr, Cooke and Wall (1979) and adapted for the Portuguese population by Santos, Sousa and Gonçalves (2018) and for engagement, the reduced version of the "Utrecht Scale: Work Engagement Scale" (Schaufeli, Bakker & Salanova, 2006) was used. The results obtained confirm the hypothesis that job satisfaction significantly mediates the relationship between transformational leadership and engagement, highlighting the crucial role of job satisfaction in all dimensions of transformational leadership and engagement. This study provides a basis for human resources managers to formulate policies that are more aligned with best practices to increase satisfaction and engagement, promoting a more productive and satisfying work environment.
This study's main objective was to explore the mediating effect of satisfaction in the relationship between transformational leadership and engagement. The sample for this research is made up of 242 participants of different nationalities and residents of different countries, workers, between 18 and 64 years old. In the questionnaire, in addition to sociodemographic questions, three measurement instruments were used to measure the study variables. To measure the transformational leadership variable, an adjusted version of the Multifactor Leadership Questionnaire (MLQ) was used in the version of 2004, form 5X (Avolio & Bass, 2004), to measure job satisfaction, a scale created by Warr, Cooke and Wall (1979) and adapted for the Portuguese population by Santos, Sousa and Gonçalves (2018) and for engagement, the reduced version of the "Utrecht Scale: Work Engagement Scale" (Schaufeli, Bakker & Salanova, 2006) was used. The results obtained confirm the hypothesis that job satisfaction significantly mediates the relationship between transformational leadership and engagement, highlighting the crucial role of job satisfaction in all dimensions of transformational leadership and engagement. This study provides a basis for human resources managers to formulate policies that are more aligned with best practices to increase satisfaction and engagement, promoting a more productive and satisfying work environment.
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Keywords
Liderança transformacional Satisfação no trabalho Engagement