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Advisor(s)
Abstract(s)
Historicamente, os acidentes são amiudadamente anteriorizados por incidentes, e/ou por “previsíveis/antecipáveis” falhas nos sistemas e insuficiências na segurança, afigurando-se mais eficazes, para potenciar a Cultura de segurança, sistemas de índole preventiva e preditiva, alicerçados numa abordagem de Just Culture, em detrimento dos puramente reativos.
Adicionalmente, sistemas complexos, tecnologicamente vanguardistas, presentes em setores de alto risco, como a aviação em geral, e a militar em particular, têm levado Organizações como a Força Aérea (FA), a investir crescentemente na sua política de segurança operacional, caso da recente implementação da Just Culture.
Esta investigação, com o objetivo “Propor contributos para otimizar a implementação da Just Culture na Cultura de segurança da FA”, pautou-se por um raciocínio indutivo, uma estratégia de investigação quantitativa com reforço qualitativo e um desenho de pesquisa de estudo caso, e baseou-se em dados: de questionário a 22 oficiais da chefia de estruturas intermédias da FA; das entrevistas semiestruturas a cinco entidades da estrutura superior da FA e a duas de congéneres nacionais; documentais de duas congéneres internacionais.
Dos resultados, concluiu-se que a otimização da Just Culture na FA traduz-se pelo emprego de quatro medidas (normativos, formação, comunicação interna e externa e retroalimentação), operacionalizadas em associadas linhas de ação.
Historically, accidents are often preceded by incidents, and/or by "predictable/foreseeable" failures in systems and insufficiencies in safety, appearing more effective to enhance the Culture of safety, preventive and predictive systems, based on an approach of Just Culture, in detriment of purely reactive ones. Additionally, complex, technologically avant-garde systems, present in high-risk sectors, such as aviation in general, and the military in particular, have led Organizations such as the Air Force (AF) to increasingly invest in their safety policy as shown by the recent implementation of Just Culture. This investigation, with the objective of “Providing contributions to optimize the implementation of Just Culture in the AF Safety Culture”, was guided by an inductive reasoning, a quantitative investigation strategy with qualitative reinforcement and a case study research design, and it was based on data: from a questionnaire to 22 officers of the intermediate leadership structures of the AF; from semi-structured interviews to five entities of the superior structure of the AF and two of national counterparts; from literature review of two international counterparts. From the results, it was concluded that the optimization of Just Culture in AF is translated by the use of four measures (normative, education/training, internal and external communication and feedback), operationalized in associated lines of action.
Historically, accidents are often preceded by incidents, and/or by "predictable/foreseeable" failures in systems and insufficiencies in safety, appearing more effective to enhance the Culture of safety, preventive and predictive systems, based on an approach of Just Culture, in detriment of purely reactive ones. Additionally, complex, technologically avant-garde systems, present in high-risk sectors, such as aviation in general, and the military in particular, have led Organizations such as the Air Force (AF) to increasingly invest in their safety policy as shown by the recent implementation of Just Culture. This investigation, with the objective of “Providing contributions to optimize the implementation of Just Culture in the AF Safety Culture”, was guided by an inductive reasoning, a quantitative investigation strategy with qualitative reinforcement and a case study research design, and it was based on data: from a questionnaire to 22 officers of the intermediate leadership structures of the AF; from semi-structured interviews to five entities of the superior structure of the AF and two of national counterparts; from literature review of two international counterparts. From the results, it was concluded that the optimization of Just Culture in AF is translated by the use of four measures (normative, education/training, internal and external communication and feedback), operationalized in associated lines of action.
Description
Keywords
Cultura de segurança Safety Management System Erro Violação Just Culture Utilidade percebida Safety culture Mistake Violation Perceived usefulness