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Aplicação do modelo de gestão por competências 360º na estrutura de investigação criminal da PSP
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Advisor(s)
Abstract(s)
A Polícia de Segurança Pública, mais concretamente o seu sistema de Investigação
Criminal, necessita de estar em constante desenvolvimento, delineando estratégias
basilares com o intuito de atingir a perfeição e a excelência, conseguir contrariar e
dissolver as dificuldades que vão surgindo, e estar a par das constantes evoluções
existentes, sendo que é no capital humano que se encontram os verdadeiros
impulsionadores da mudança. Como tal, urge que se aplique um método inovador que
analise, identifique e faça a gestão dos recursos humanos desta tão importante estrutura,
nunca descurando a eficiência e eficácia necessárias. Deste modo, surge a proposta da
aplicação da gestão de competências 360º, o grande objectivo genérico deste estudo, que se
deve empregar na fase da avaliação de desempenho e que por sinal não acarreta qualquer
custo para a Instituição. O presente trabalho baseia-se num estudo teórico com a
apresentação relevante de um método que tem o objectivo de atenuar e, se possível,
extinguir o problema da escassez de recursos humanos. No decurso de tal labor, descrevese a história, a estrutura, as incumbências e a constituição deste sistema na PSP, examinase a literatura conexa à gestão por competências e avaliação de desempenho e contrapõese, teoricamente, a actual forma de avaliação com o modelo proposto. Este percurso é e
será infinito, mas aliciante e imprescindível.
The Polícia de Segurança Pública (Public Security Police), and more specifically its Criminal Investigation system, needs to be in constant development, outlining basic strategies in order to achieve perfection and excellence, to be able to counteract and dissolve the difficulties that arise, and to keep up with the constant developments, and it is in human capital that the true drivers of change can be found. As such, it is urgent to apply an innovative method that analyzes, identifies, and manages the human resources of this very important structure, never neglecting the necessary efficiency and effectiveness. In this way, the proposal to apply the 360º Competence Management emerges, the great generic objective of this study, which should be used in the performance evaluation phase and which, by the way, does not incur any cost for the institution. The present work is based on a theoretical study with the relevant presentation of a method that has the objective of mitigating and, if possible, extinguishing the problem of the scarcity of human resources. In the course of this work, the history, structure, duties and constitution of this system in PSP are described, the literature related to competency management and performance appraisal is examined, and the current form of appraisal is theoretically contrasted with the proposed model. This journey is and will be infinite, but enticing and indispensable.
The Polícia de Segurança Pública (Public Security Police), and more specifically its Criminal Investigation system, needs to be in constant development, outlining basic strategies in order to achieve perfection and excellence, to be able to counteract and dissolve the difficulties that arise, and to keep up with the constant developments, and it is in human capital that the true drivers of change can be found. As such, it is urgent to apply an innovative method that analyzes, identifies, and manages the human resources of this very important structure, never neglecting the necessary efficiency and effectiveness. In this way, the proposal to apply the 360º Competence Management emerges, the great generic objective of this study, which should be used in the performance evaluation phase and which, by the way, does not incur any cost for the institution. The present work is based on a theoretical study with the relevant presentation of a method that has the objective of mitigating and, if possible, extinguishing the problem of the scarcity of human resources. In the course of this work, the history, structure, duties and constitution of this system in PSP are described, the literature related to competency management and performance appraisal is examined, and the current form of appraisal is theoretically contrasted with the proposed model. This journey is and will be infinite, but enticing and indispensable.
Description
Keywords
Gestão de competências 360º, Polícia de Segurança Pública,
Sistema de Investigação Criminal, 360º Competencies Management, Public Security Police, Criminal
Investigation System