Browsing by Author "Bernardo, Rui"
Now showing 1 - 3 of 3
Results Per Page
Sort Options
- Bringing Human Factor to Business IntelligencePublication . Sapateiro, Cláudio; Bernardo, RuiStarting from Business Intelligence (BI) reference models, this work proposes to extend the multi-dimensional data modeling approach to integrate Human Factors (HF) related dimensions. The overall goal is to promote a fine grain understanding of derived Key Performance Indicators (KPIs) through an enhanced characterization of the operational level of work context. HF research has traditionally approached critical domains and complex socio-technical systems with a chief consideration of human situated action. Grounded on a review of the body of knowledge of the HF field this work proposes the Business Intelligence for Human Factors (BI4HF) framework. It intends to provide guidance on pertinent data identification, collection methods, modeling and integration within a BI project endeavor. BI4HF foundations are introduced and a use case on a manufacturing industry organization is presented. The outcome of the enacted BI project referred in the use case allowed new analytical capabilities regarding newly derived and existing KPIs related to operational performance.
- Crossing Human Factors Research and Business IntelligencePublication . Sapateiro, Cláudio; Bernardo, RuiStarting from business intelligence (BI) reference models, this work proposes to extend the multi-dimensional data modelling approach to integrate human factors (HF)-related dimensions. The overall goal is to promote a fine grain understanding of the derived key performance indicators (KPIs) through an enhanced characterization of the operational level of work context. HF research has traditionally approached critical domains and complex socio-technical systems with a chief consideration of human situated action. Grounded on a review of the body of knowledge of the HF field, this work proposes the business intelligence for human factors (BI4HF) framework. It intends to provide guidance on pertinent data identification, collection methods, modelling, and integration within a BI project endeavour. BI4HF foundations are introduced, and a use case on a manufacturing industry organization is presented. The outcome of the enacted BI project referred in the use case allowed new analytical capabilities regarding newly derived and existing KPIs related to operational performance, providing insight into the value of the BI4HF framework.
- SoFIA: Shop Floor Intelligence AwarenessPublication . Bernardo, Rui; Sapateiro, Cláudio MiguelNos dias que correm, os dados são um dos ativos mais importantes de uma empresa. O conceito de Business Intelligence surge precisamente como um conjunto de técnicas que permite extrair valor desses dados, transformando-os em informação. É neste contexto que se insere a execução deste projeto. Fazendo uso de um conjunto de dados, que já eram recolhidos pela empresa, e trabalhando-os, de forma a gerar informação que permita gerar impacto positivo quer nos operadores da fábrica (motivando uma competição saudável entre os mesmos, para que tenham o mínimo de paragens possíveis nas linhas de produção pelas quais são responsáveis), quer na equipa de gestão e coordenação (permitindo aferir informação disponibilizada através de indicadores de desempenho). A informação extraída a partir do processamento destes dados é disponibilizada através de dashboards para várias áreas da empresa, refletindo ocorrências verificadas nas linhas de produção, que de acordo com um conjunto de regras definidas pela equipa de gestão, devem ser evidenciadas.