Statistics for Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry
Total visits
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| Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry | 16 |
Total visits per month
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| July 2025 | 0 |
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| December 2025 | 2 |
| January 2026 | 1 |
File Visits
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| MultichannelServiceFailureandRecoveryinaO2OEra_AQualitativeMulti-method.pdf | 269 |
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