Statistics for Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry
Total visits
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| Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry | 67 |
Total visits per month
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| May 2025 | 0 |
| June 2025 | 0 |
| July 2025 | 0 |
| August 2025 | 0 |
| September 2025 | 0 |
| October 2025 | 0 |
| November 2025 | 0 |
File Visits
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|---|---|
| Multichannel service failure and recovery in a O2O era_A qualitative multi-method research in the banking services industry.pdf | 301 |
| Relatório estágio Alexandra Guerreiro.pdf | 1 |
| cartaz.PNG | 1 |
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