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Collaborative Method to Develop an Enterprise Architecture in a Public Institution

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Abstract(s)

The growth of organizational complexity degrades business processes efficiency. Enterprise Architecture (EA) is an instrument to manage organizational complexity, through the improvement of organizational self-awareness. EA improves alignment between business and IT to ensure the business value of IT, and enables rationalization of organizational resources. However, depending of organizational culture and characteristics, there are several issues hindering the EA development within an organization. Actual frameworks, like TOGAF, require a significant number of skilled human resources (HR), which some organizations, like public institutions, cannot assign to EA activities. Our research goal is to provide an EA capability to public institutions, enabling these institutions to take advantage of EA benefits. Public institution contexts and stakeholder concerns were explored as well as issues acting as enablers or as inhibitors for an EA development. We propose a collaborative method to develop an EA, applying lean and agile principles, focusing on public institution specificities. Our collaborative method tries to capture organizational knowledge, spread among employees, into an EA model, to map the enterprise cartography of the institution. Our method has been demonstrated and evaluated in the IT sector of the Portuguese Navy.

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Keywords

Enterprise Architecture, Enterprise Cartography, Public Institutions, Collaborative Method, Lean, Agile.

Citation

Roboredo, N P.R. (2016). Collaborative Method to Develop an Enterprise Architecture in a Public Institution

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