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Impact of Quality Assurance on Higher Education Institution Performance: Differences Between Public and Private Institutions
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Orientador(es)
Resumo(s)
This study aims to distinguish the Quality Assurance Effectiveness (QAE) and the performance of public and private Higher Education Institutions (HEIs), analysing the individual
and combined effects of QAE on institutional performance. The originality of this study lies
in three main aspects: first, it investigates the current state of QAE and HEIs performance,
filling a gap in the literature by comparing them between public and private institutions;
second, it addresses the lack of evidence on QAE as a predictor of HEIs performance,
exploring its impact from the perspectives of faculty members; third, it applies Partial
Least Squares Structural Equation Modelling (PLS-SEM) to data collected from Portuguese
higher education institutions, revealing significant differences between public and private
institutions in both Quality Assurance Effectiveness (QAE) and performance outcomes. The
results indicate that management support, faculty engagement, and infrastructure quality
are key factors for QAE, positively impacting the performance of HEIs, particularly in
research and teaching/learning areas. This study contributes to the literature by providing
quantitative evidence on the relationship between QAE and institutional performance.
The findings also highlight that the adoption of quality practices by HEIs is influenced by
external pressures and the need for legitimacy, as described by the neo-institutional theory.
Management implications include strengthening leadership, consolidating quality culture,
investing in infrastructure, and promoting faculty development
Descrição
Palavras-chave
quality assurance higher education institutions public vs. private institutions institutional performance