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Digitalization: A Literature Review and Research Agenda

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dc.contributor.authorReis, João Carlos Gonçalves dos
dc.contributor.authorAmorim, Marlene Paula Castro
dc.contributor.authorMelão, Nuno Filipe Rosa
dc.contributor.authorCohen, Yuval
dc.contributor.authorRodrigues, Mário
dc.date.accessioned2021-07-02T11:32:01Z
dc.date.available2021-07-02T11:32:01Z
dc.date.issued2020
dc.description.abstractGiven the noticeable and quick progress of digitalization it is well accepted that digital practices are changing business landscapes. However, while this concept is being labelled in the literature it is also often used indistinctively. To avoid misconceptions, we propose to clarify the concept by providing an overview of the existing theory. This research is one of the first attempts to define the “digitalization” term, and to make a distinction between similar ones. The authors have conducted a systematic review of the existing literature, by identifying and synthesizing the existing body of knowledge. While going digital, firms are expecting to enhance their competitive advantage by offering services throughout virtual channels and operationalize its operations management. Furthermore, the literature suggested the development of new digital technologies along with automation and artificial intelligence is enabling a new wave of smart companies, a topic that deserves to be studied in the future.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationReis J., Amorim M., Melão N., Cohen Y., Rodrigues M. (2020) Digitalization: A Literature Review and Research Agenda. In: Anisic Z., Lalic B., Gracanin D. (eds) Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM. IJCIEOM 2019. Lecture Notes on Multidisciplinary Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-43616-2_47pt_PT
dc.identifier.doihttps://doi.org/10.1007/978-3-030-43616-2_47pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.26/36935
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.subjectSystematic literature reviewpt_PT
dc.subjectAutomationpt_PT
dc.subjectArtificial intelligencept_PT
dc.subjectOperations managementpt_PT
dc.titleDigitalization: A Literature Review and Research Agendapt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.conferencePlace25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOMpt_PT
oaire.citation.endPage456pt_PT
oaire.citation.startPage443pt_PT
person.familyNameReis
person.familyNameAmorim
person.familyNameMelão
person.familyNameCohen
person.familyNameRodrigues
person.givenNameJoão Carlos Gonçalves dos
person.givenNameMarlene
person.givenNameNuno
person.givenNameYuval
person.givenNameMário
person.identifier.ciencia-id4A1F-8ACA-192B
person.identifier.ciencia-idCA19-8758-7772
person.identifier.ciencia-id2F1D-7C4C-9AEE
person.identifier.ciencia-idB613-72EC-1592
person.identifier.orcid0000-0002-8504-0065
person.identifier.orcid0000-0002-0901-0614
person.identifier.orcid0000-0002-1359-3437
person.identifier.orcid0000-0002-8225-6960
person.identifier.orcid0000-0001-8415-9040
person.identifier.ridL-6686-2017
person.identifier.ridF-6613-2018
person.identifier.ridR-2804-2016
person.identifier.ridK-3530-2017
person.identifier.scopus-author-id57969435800
person.identifier.scopus-author-id55250827300
person.identifier.scopus-author-id6507014196
person.identifier.scopus-author-id7403234787
person.identifier.scopus-author-id56581115100
rcaap.rightsopenAccesspt_PT
rcaap.typebookPartpt_PT
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