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Publication
Avaliação de desempenho a partir das competências
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Advisor(s)
Abstract(s)
A avaliação de desempenho é uma tarefa chave na gestão de pessoas porque dela decorrem
consequências importantes para a atracção, retenção, motivação e desenvolvimento dos
trabalhadores nas organizações. Com base na actual bibliografia sobre esta matéria, nos
actuais modelos de avaliação utilizados nas polícias portuguesas e europeias e na
administração pública portuguesa construiu-se um modelo de avaliação de desempenho
para a Polícia de Segurança Pública Portuguesa, a partir das competências.
Para o processo de avaliação de desempenho, a análise dos resultados permite concluir que
há três modelos de avaliação de competências, agrupadas em sete dimensões estratégicas,
para cada uma das classes profissionais (trinta e três competências para a classe de agentes,
trinta e duas competências para a classe de chefes e trinta e quatro competências para a
classe de oficiais).
Performance appraisal is a key task in managing people because it has had major implications for the attraction, retention, motivation and development of employees in organizations. Based on the current literature on this subject, on the current assessment models used in Portuguese and European police and on the Portuguese public administration, we built a performance evaluation model for the Public Security Portuguese Police, For the process of performance evaluation, the results support the conclusion that there are three types of competences assessment, grouped into seven strategic dimensions for each of the professional classes (thirty-three competences for the agents’ class, thirty-two competences for the chiefs’ class and thirty four competences for the officers’ class).
Performance appraisal is a key task in managing people because it has had major implications for the attraction, retention, motivation and development of employees in organizations. Based on the current literature on this subject, on the current assessment models used in Portuguese and European police and on the Portuguese public administration, we built a performance evaluation model for the Public Security Portuguese Police, For the process of performance evaluation, the results support the conclusion that there are three types of competences assessment, grouped into seven strategic dimensions for each of the professional classes (thirty-three competences for the agents’ class, thirty-two competences for the chiefs’ class and thirty four competences for the officers’ class).
Description
Keywords
Gestão do desempenho avaliação de competências avaliação de desempenho na Policia de Segurança Pública modelos de avaliação de desempenho Performance management competences evaluation performance evaluation at the Police performance evaluation models