Loading...
Publication
Logística inversa: o retorno de embalagens para o desenvolvimento sustentável
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 3.39 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Perante uma legislação ambiental cada vez mais restritiva que atribui a responsabilidade da gestão dos resíduos ao produtor do produto, as empresas são pressionadas a assegurar a recolha e o tratamento adequado dos seus resíduos, sob risco de sofrerem coimas ou terem de suspender a sua actividade por incumprimento.
O foco deste trabalho é a logística inversa, em particular a logística inversa de pós-consumo, cujo objectivo é, através da metodologia estudo de caso, demonstrar como foi possível a uma multinacional de produtos químicos converter um processo de recolha de embalagens usadas em vantagem competitiva através da implementação de um sistema de logística inversa.
De modo a alcançar o objectivo deste estudo, foi realizada uma pesquisa exploratória e descritiva qualitativa. Os instrumentos de recolha de dados utilizados foram a pesquisa bibliográfica, análise documental, observação participante e um inquérito por questionário.
Como resultados, confirmou-se que a logística inversa, quando implementada adequadamente, contribui para o desenvolvimento sustentável das empresas ao agregar valor económico, ambiental e social.
Due to increasingly strict environmental laws that assign waste management responsibility to product manufacturers, companies are under pressure to ensure the collecting and correct disposal of their waste, otherwise they may be subjected to penalties or have their activity suspended as consequence for non-compliance. The focus of this paper is the reverse logistics, in particular reverse logistics post-consumer, whose goal is through the case study methodology, show how it was possible for a global chemical company to convert the collecting process of used packaging into competitive advantage by the implementation of a logistics reverse system. In order to achieve the purpose of this study, an exploratory and qualitative descriptive research was conducted. Data were collected from multiple sources such literature search, document analysis, participant observation and a questionnaire. As results, it was confirmed that reverse logistics, when properly implemented, contributes to the sustainable development of organizations by adding economic, environmental and social values.
Due to increasingly strict environmental laws that assign waste management responsibility to product manufacturers, companies are under pressure to ensure the collecting and correct disposal of their waste, otherwise they may be subjected to penalties or have their activity suspended as consequence for non-compliance. The focus of this paper is the reverse logistics, in particular reverse logistics post-consumer, whose goal is through the case study methodology, show how it was possible for a global chemical company to convert the collecting process of used packaging into competitive advantage by the implementation of a logistics reverse system. In order to achieve the purpose of this study, an exploratory and qualitative descriptive research was conducted. Data were collected from multiple sources such literature search, document analysis, participant observation and a questionnaire. As results, it was confirmed that reverse logistics, when properly implemented, contributes to the sustainable development of organizations by adding economic, environmental and social values.
Description
Dissertação apresentada para cumprimento dos requisitos necessários à obtenção do grau
de
Mestre Em Ciências Empresariais- Ramo Gestão Logística
Keywords
Logística inversa embalagens usadas vantagem competitiva sustentabilidade reverse logistics used packaging competitive advantage sustainability
Citation
Publisher
Instituto Politécnico de Setúbal. Escola Superior de Ciências Empresariais