Service quality: a competing value in the health and wellness industry

Quintela, Joana; Correia, Anabela; Antunes, Joaquim

http://hdl.handle.net/10400.26/22668

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Authors

Quintela, Joana

Correia, Anabela

Antunes, Joaquim

URI

http://hdl.handle.net/10400.26/22668

Citation

Quintela, J., Correia, A. & Antunes, J. (2010). Service quality: a competing value in the health and wellness industry. In Sanjay Menon, Competing values in an uncertain environment: managing the paradox. Shreveport, LA, USA: Louisiana State University.