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O impacto do sistema de compensação e recompensas na satisfação dos Oficiais. Estudo de Caso: Oficiais das Forças Armadas de Cabo Verde.
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Authors
Moniz, Patrick Semedo Lopes
Advisor(s)
Abstract(s)
O objetivo deste trabalho de investigação é analisar o impacto do sistema de compensação e recompensas na satisfação profissional dos Oficiais das Forças Armadas de Cabo Verde. Para tanto, foi realizado uma revisão sistemática da literatura e utilizou-se uma metodologia mista, com método hipotético-dedutivo. A este estudo exploratório, foram aplicados inquéritos por questionário aos Oficiais das Forças Armadas de Cabo Verde, além de entrevistas com Oficiais que desempenharam ou desempenham funções na aérea investigada.
Através das entrevistas e do questionário, foi possível analisar o grau de satisfação dos Oficiais das Forças Armadas de Cabo Verde em relação ao sistema de compensação e recompensas. A partir da análise quantitativa e qualitativa, conclui-se que o sistema de compensação e recompensas possuem impacto significativo na satisfação dos Oficiais das Forças Armadas de Cabo Verde. Esses fatores contribuem de forma positiva na satisfação dos Oficiais através da análise do equilíbrio entre o trabalho e vida pessoal, oportunidade de desenvolvimento profissional e melhorando o ambiente de trabalho e cultura organizacional. Também foi identificada uma perceção de satisfação e insatisfação em relação ao fator remuneração e benefícios.
Considerando os resultados analisados, foram identificadas algumas medidas que poderiam ser benéficos para a satisfação dos Oficiais, como a revisão ou implementação de um sistema de avaliação de mérito e desempenho mais claro e objetivo, que pode ajudar a mitigar a insatisfação e promover um ambiente de trabalho mais imparcial e motivador.
The purpose of this work of investigation is to analyze the impact of the compensation and reward system for professional satisfaction of the Officers of the Armed Forces of Cape Verde. In order to achieve this, a systematic literature review was conducted, and a mixed methodology was also used, with the hypothetical-deductive method. For this exploratory study, questionnaire surveys were administered to officers of the Cape Verde Armed Forces, also interviews with officers that have or had functions in the researched area. Through the interviews and the questionnaires, it was possible to analyze the degree of satisfaction of the Officers of the Armed Forces of Cape Verde regarding the compensation and reward system. By using quantitative and qualitative analysis, it is concluded that the compensation and reward system possess a significative impact on the satisfaction of the Officers of the Armed Forces of Cave Verde. These factors contribute on a positive way to the satisfaction of the Officers through the analysis of the balance between work life and personal life, the opportunity of professional development and by improving the work environment and organizational culture. Regarding remuneration and benefits, it was identified satisfaction by the high-ranking Officers and dissatisfaction by the low raking Officers. Considering the analyzed results, there were some identified measures that could be benefic to the satisfaction of the Officers, like the revision or implementation of a more clear and objective merit and performance evaluation system, that could help mitigate the unsatisfaction and promote a more impartial and motivating work environment.
The purpose of this work of investigation is to analyze the impact of the compensation and reward system for professional satisfaction of the Officers of the Armed Forces of Cape Verde. In order to achieve this, a systematic literature review was conducted, and a mixed methodology was also used, with the hypothetical-deductive method. For this exploratory study, questionnaire surveys were administered to officers of the Cape Verde Armed Forces, also interviews with officers that have or had functions in the researched area. Through the interviews and the questionnaires, it was possible to analyze the degree of satisfaction of the Officers of the Armed Forces of Cape Verde regarding the compensation and reward system. By using quantitative and qualitative analysis, it is concluded that the compensation and reward system possess a significative impact on the satisfaction of the Officers of the Armed Forces of Cave Verde. These factors contribute on a positive way to the satisfaction of the Officers through the analysis of the balance between work life and personal life, the opportunity of professional development and by improving the work environment and organizational culture. Regarding remuneration and benefits, it was identified satisfaction by the high-ranking Officers and dissatisfaction by the low raking Officers. Considering the analyzed results, there were some identified measures that could be benefic to the satisfaction of the Officers, like the revision or implementation of a more clear and objective merit and performance evaluation system, that could help mitigate the unsatisfaction and promote a more impartial and motivating work environment.
Description
Keywords
Sistema de recompensas Sistema de compensação Satisfação Profissional Forças Armadas de Cabo Verde Análise Fatorial Reward System Compensation System Professional Satisfaction Armed Forces of Cape Verde Factorial Analysis