AM - TIA - ADMIL - Especialidade de Administração
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Browsing AM - TIA - ADMIL - Especialidade de Administração by advisor "Borges , José Alberto de Jesus"
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- A Inteligência Artificial na Tomada de Decisão no Âmbito da Administração MilitarPublication . Oliveira, José Manuel Mendes; Borges , José Alberto de JesusThis dissertation investigates the impact of Artificial Intelligence on decision-making within the Military Administration, focusing on its influence on management processes, specific applications for the Defense Sector, and the role of Large Language Models in decision support. Based on a Systematic Literature Review and complemented by interviews with military and private sector experts, the research shows that AI profoundly redefines how organizations operate and make decisions. The results indicate that Artificial Intelligence optimizes operational efficiency and competitiveness by automating routine and complex tasks, allowing human resources to focus on activities of greater strategic value. In the context of the Military Administration, Artificial Intelligence is proving crucial for optimizing administrative processes, such as budget management and document preparation. It has a growing role in decision support systems and field operations through autonomous and semi-autonomous systems. Large Language Models, in particular, demonstrate the ability to simplify the creation of complex documents, summarize information, and analyze large volumes of data, providing insights that support more informed and accurate decisions. However, the implementation of Artificial Intelligence is not without significant challenges. These include the need to qualify and train Human Resources with new digital and critical skills, managing ethical issues such as the impact on employment, human dignity, and data privacy, and mitigating risks associated with information security and model bias. Technological infrastructure, especially the choice of on-premise solutions in the defense sector, requires considerable investment and the definition of usage control policies to prevent risks. Change management is a critical factor in the successful adoption of Artificial Intelligence, and it is essential to involve users from the start of the process. In conclusion, the positive impact of Artificial Intelligence on the Military Administration will depend on a balanced approach, combining technological innovation with prudent risk management and valuing human judgment.