Veiga, PauloLapão, Luís V.Cavaco, Afonso M.Guerreiro, Mara P.2016-09-202016-09-202015-10-28http://hdl.handle.net/10400.26/14768Poster presented at the 44th ESCP Symposium on Clinical Pharmacy. Lisbon, 28-30 October 2015engPharmacy staffCommunicationOTC treatmentsSimulated patientsReporting pharmacy staff communication for OTC medicines encounters with simulated patientsconference object